Makensie Sherard
Tucson,AZ
Summary
Knowledgeable Golf course attendant with solid background in assisting golfers and maintaining equipment. Demonstrated ability to ensure smooth operations and enhance customer satisfaction. Proven track record of providing excellent service and maintaining well-organized work environment.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Eden Home Health
04.2022 - 01.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Front Desk Receptionist
Eden Home Health
04.2022 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Retail Sales Associate
The Curiosity Shoppe
11.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Golf Course Attendant
Little America Resort
05.2019 - 08.2022
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Observed guests for proper use of equipment and respectful behavior on property.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
Barista
Barnes and Noble Cafe
09.2021 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Broadcast Journalism
University of Arizona
Tucson, AZ05-2026
High School Diploma -
Cheyenne East High School
Cheyenne05-2022
Skills
- Teamwork
- Customer service
- Golf cart operation
- Cash handling proficiency
- Course etiquette
- Strong work ethic
- Golf rules expertise
- Customer assistance
- Decision-making
- Time management
- Issue resolution
- Policy compliance
- Customer service expertise
Timeline
Retail Sales Associate
The Curiosity Shoppe
11.2022 - 04.2023
Certified Nursing Assistant
Eden Home Health
04.2022 - 01.2025
Front Desk Receptionist
Eden Home Health
04.2022 - 01.2025
Barista
Barnes and Noble Cafe
09.2021 - 01.2022
Golf Course Attendant
Little America Resort
05.2019 - 08.2022
Bachelor of Arts - Broadcast Journalism
University of Arizona
High School Diploma -
Cheyenne East High School
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