YENGI ISIAH
Phoenix,AZ
Summary
Dynamic and adaptable professional with experience at Vi at Silverstone, excelling in patient-focused care and crisis management. Proven ability to document behaviors and implement care plans effectively. Strong leadership and organizational skills, complemented by a commitment to enhancing compliance and supporting diverse teams. Recognized for delivering exceptional results in challenging environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Vi at Silverstone
02.2022 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Human Rights Officer
International Committee of the Red Cross, ICRC
02.2017 - 01.2019
- Planned workshops to help workplaces remain complaint free and support diverse employees.
- Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
- Performed audits and deep document reviews to verify compliance with applicable laws.
- Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
- Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Paid attention to detail while completing assignments.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Human Rights Intern
United Nations High Commission For Refugees
05.2016 - 09.2016
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Prepared project presentations and reports to assist senior staff.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Master of Arts - Social Justice And Human Rights
Arizona State University
Tempe, AZ05-2027
GED -
Maricopa Community Colleges, Phoenix College
Phoenix, AZ03-2020
Bachelor of Arts - Ethics And Human Rights
Makerere University
Kampala, Uganda 01-2018
Skills
- Documenting behaviors
- Infection control procedures
- Transporting patients
- Patient-focused care
- Collecting specimens
- Observing responses
- Care plan implementation
- Database administration
- Vital sign recording
- Quick problem solver
- Crisis management
- Child protection
- Legal research
- Mediation techniques
- Cross-cultural communication
- Conflict management
- Civil rights laws
- Adaptability and flexibility
- Teamwork
- Active listening
- Multitasking Abilities
- Organizational skills
- Teamwork and collaboration
- Recordkeeping skills
- Workshop coordination
- Written communication
- Law interpretation
- Legal compliance
- Leadership training
- Telephone etiquette
- Database management
- Presentation development
- Computer skills
- Quick learner
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
Languages
Arabic
Professional Working
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Advocacy Campaigns
- Gym Workouts
- Team Sports
- Historical Exploration
- Adventure Travel
Timeline
Certified Nursing Assistant
Vi at Silverstone
02.2022 - Current
Human Rights Officer
International Committee of the Red Cross, ICRC
02.2017 - 01.2019
Human Rights Intern
United Nations High Commission For Refugees
05.2016 - 09.2016
Master of Arts - Social Justice And Human Rights
Arizona State University
GED -
Maricopa Community Colleges, Phoenix College
Bachelor of Arts - Ethics And Human Rights
Makerere University
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