Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

MAKENZI CAMPBELL

Troy,TX

Summary

Proven to excel in customer service, I significantly increased referrals and walk-in business at Jaliscos by leveraging my strong relationship-building skills and proficiency in cash register operations along with great communication skills. Demonstrating adaptability and a cooperative attitude, I consistently ensure high customer satisfaction and sales enhancement through effective issue resolution and active listening. Friendly and reliable cashier/Waitress offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking. While also maintaining a clean and neat workspace.

As a Tarleton Texan Mentor for Duck Camps 3 and 5 (Texan Camp). I assisted students in getting ready for their first year of college or their transfer to a new college as an older student. Being a TTM has helped me achieve my goal of being a great leader and a friendly person while working with the class of 2028 and still keeping close connections with all of my campers.

Overview

3
3
years of professional experience

Work History

Barista

Scooters
08.2024 - 09.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages
  • Operated cash registers to process customer payments
  • Followed safety procedures while operating machinery such as grinders and espresso machines
  • Provided excellent customer service by responding to inquiries quickly and professionally
  • Maintained calm demeanor during high-volume periods and special events

Cashier / Waitress

Jaliscos
05.2021 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Built relationships with customers to encourage repeat business
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility
  • Addressed customer needs and made product recommendations to increase sales
  • Learned duties for various positions and provided backup at key times
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business

Education

Troy Highschool
Troy, Tx
05.2023

Kinesiology

Tarleton State University
Stephenville, TX
05.2027

Skills

  • Issue Resolution
  • Communication and Delegation
  • Reliable and Responsible
  • Sensible
  • Active Listening
  • Cooperative Attitude
  • Adaptable and Flexible
  • Relationship Building
  • Cash Register Operations
  • Inventory Stocking
  • Social Perception

Affiliations

  • Greek affiliation- Delta Zeta Xi Nu: Recruitnent team leadership position
  • Tarleton Texan Mentor

Timeline

Barista

Scooters
08.2024 - 09.2024

Cashier / Waitress

Jaliscos
05.2021 - 10.2022

Troy Highschool

Kinesiology

Tarleton State University
MAKENZI CAMPBELL