Makenzi Rainer
Parrish
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Pharmacy Technician
Publix Pharmacy
Hoover
10.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Office Manager
MYERS CHIROPRACTIC CLINIC
08.2019 - 07.2021
- Coordinated daily office operations, ensuring smooth workflow and efficient patient management.
- Assisted in recruiting, onboarding and training new employees.
- Scheduled patient appointments and managed the calendar for multiple practitioners.
- Handled patient inquiries and provided excellent customer service to enhance patient satisfaction.
- Processed patient payments and managed financial transactions accurately.
- Maintained a clean and organized office environment to promote a welcoming atmosphere.
- Trained and supervised new staff members, fostering a collaborative team environment.
- Managed the maintenance of office equipment and arranged repairs as necessary.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Daycare Teacher
FIRST BABTIST PLEASANT GROVE DAYCARE AND PRESCHOOL
08.2018 - 08.2019
- Supervised children during meal times, playtime, and other activities.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Organized and led activities to promote physical, mental and social development.
- Ensured safety of all children by monitoring playground equipment use.
- Provided guidance on social development issues such as sharing, following directions.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Education
Bevill State Community College -
BEVILL STATE COMMUNITY COLLEGE
SumitonHigh School -
Oak Grove High School
08.2011 - 04.2017
Skills
- Proficient in Microsoft Excel
- Self-starter
- Dependable
- Punctual
- Very organized
- Detail oriented
- Fast learner
- Efficient
References
- Brooke Fields, (205) 873-4665
- Christie Myers, (205) 903-6685
- Kellie Scoggins, (205) 283-0731
- Erin Beasley, (205) 332-0201
Family
Married with 4 year old twin boys
Personal Information
Age: 26
Timeline
Pharmacy Technician
Publix Pharmacy
10.2023 - Current
Office Manager
MYERS CHIROPRACTIC CLINIC
08.2019 - 07.2021
Daycare Teacher
FIRST BABTIST PLEASANT GROVE DAYCARE AND PRESCHOOL
08.2018 - 08.2019
High School -
Oak Grove High School
08.2011 - 04.2017
Bevill State Community College -
BEVILL STATE COMMUNITY COLLEGE