Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenzie Chambers

Arden,NC

Summary

Dynamic Fulfillment Expert with a proven track record at Target, excelling in order fulfillment and customer service. Recognized for enhancing customer satisfaction through timely processing and shipping, while consistently exceeding performance metrics. A dependable team player skilled in training and mentoring, committed to maintaining safety and efficiency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Fulfillment Expert

Target
11.2023 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Interacted with guests in friendly and knowledgeable way.
  • Picked and packed order items.
  • Greeted customers and directed to requested products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Stocked designated items on shelves, end caps and displays.

Retail Sales Associate

Marshalls
07.2022 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.

Intern

United Way of Asheville and Buncombe County
05.2022 - 07.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Participated in planning and execution of community outreach programs, strengthening community relations.

Education

No Degree - Sonography

A-B Tech Community College
Asheville, NC
05-2028

High School Diploma -

T.C. Roberson High School
Arden, NC
06-2024

Skills

  • Teamwork and collaboration
  • Quick learner
  • Customer service
  • Attention to detail
  • Order fulfillment
  • Dependable and reliable
  • Inventory audits
  • Merchandise stocking
  • Excellent communication
  • Packing and shipping
  • Mentoring and training
  • Safety processes and procedures
  • Cash register operations
  • Customer relationships
  • Stockroom maintenance
  • Goal setting and prioritization
  • RFID scanning

Timeline

Fulfillment Expert

Target
11.2023 - Current

Retail Sales Associate

Marshalls
07.2022 - 07.2023

Intern

United Way of Asheville and Buncombe County
05.2022 - 07.2022

No Degree - Sonography

A-B Tech Community College

High School Diploma -

T.C. Roberson High School

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Makenzie Chambers