Makenzie Cole
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Babysitter
Family Babysitter - Occasional
06.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Cashier
Dairy Queen
05.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Assistant
Southern & Sass Boutique
07.2021 - 05.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Hostess
Cracker Barrel Old Country Store
05.2021 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Certificate of Completion(testing For Diploma) -
Hernando High School/Adult Education
Brooksville, FL05.2023
Skills
- Child Monitor
- POS System Operations
- Time Management
- Safety and Cleanliness Standards
- Sweeping and Mopping
- Purchase Assistance
- Cooperative Attitude
- Money Handling
- Online Orders Preparation
- Dining Room Monitoring
- Cleaning and Sanitation
- Waiting Tables
Timeline
Cashier
Dairy Queen
05.2023 - 06.2023
Babysitter
Family Babysitter - Occasional
06.2022 - Current
Retail Assistant
Southern & Sass Boutique
07.2021 - 05.2023
Hostess
Cracker Barrel Old Country Store
05.2021 - 06.2021
Certificate of Completion(testing For Diploma) -
Hernando High School/Adult Education
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