Makenzie Cox
Johnson City,TN
Summary
Dedicated Registered Nurse with a proven track record at Ballad Health, adept in medication administration and patient education. Excels in delivering compassionate care, enhancing patient satisfaction, and leading by example in infection control. Skilled in fostering positive environments and relationships, demonstrating clinical judgment and advocacy with a focus on holistic patient well-being.
Overview
6
6
years of professional experience
Work History
Registered Nurse
Ballad Health, Johnson City Medical Center
05.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Daisy Award nominee
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Assistant Manager
Francesca's
10.2022 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Associate
Zales The Diamond Store
07.2018 - 05.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Nursing
East Tennessee State University
Johnson City, TN05-2023
GED -
Science Hill High School
Johnson City, TN05-2018
Skills
- Medication and IV administration
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Physical assessments
- Licensed RN
- Chart updating
Timeline
Registered Nurse
Ballad Health, Johnson City Medical Center
05.2023 - Current
Assistant Manager
Francesca's
10.2022 - 05.2023
Sales Associate
Zales The Diamond Store
07.2018 - 05.2023
Bachelor of Science - Nursing
East Tennessee State University
GED -
Science Hill High School
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