MaKenzie Daniels
Wilmington
Summary
Entry-level professional specializing in customer service and food safety compliance. Demonstrated proficiency in operating POS systems while delivering exceptional service in high-pressure environments. Focused on improving customer satisfaction and contributing to operational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Air Associate
Amazon
Wilmington
10.2025 - 02.2026
- Seasonal/Temporary position
- Sorted packages as per the requirements set forth by the department
- Worked in Safety Store, checking cards and working with employees to redeem cards for merchandise
Dietary Cook/Aide
Village Green Rehabilitation and Healthcare
Greenville
08.2025 - 10.2025
- Prepare and cook meals and snacks according to planned menus, special diets, and resident preferences.
- Ensure food is prepared, portioned, and served at the correct temperature and in a timely manner.
- Assist with receiving, storing, and rotating food and supply inventory.
- Set up and clean dining areas before and after meals, including wiping tables, restocking condiments, and arranging seating as needed.
- Prepare and deliver snacks and supplements between meals as required by resident care plans.
Housekeeping
Village Green Rehabilitation and Healthcare
Greenville
08.2025 - 10.2025
- Provided support during staffing shortages in environmental services one to two times weekly.
- Swept residential floors while ensuring cleanliness standards were met.
- Dusted and wiped down high-touch point areas to maintain hygiene.
- Cleaned bathrooms by mopping floors and sanitizing toilets and sinks.
Archery Coach/receptionist
HotShots Archery Academy
Beavercreek
02.2025 - 07.2025
- Instructed beginners on safety protocols, shooting mechanics, and equipment handling for recurve bows over six weeks.
- Processed customer transactions by checking archers into the system and scanning items.
- Handled payments while ensuring a high standard of customer service.
Delivery Driver
Dominos Pizza
Milford
02.2025 - 04.2025
- Deliver orders to customers timely, ensuring no items are left behind.
- Enter in person or phone orders into the system accurately, using POS system to complete transactions.
- Pull orders from oven, cut and package as needed.
- Wash, sanitize and put away dishes.
Digital Personal Shopper
Walmart
Milford
12.2024 - 01.2025
- Fulfill member Fax'nPull and Click'nPull orders.
- Shop for items, scan, wrap and palletize items.
- Verify orders for accuracy, follow up on out-of-stock merchandise as needed.
- Left due to extensive walking causing issues with a medical condition in my knee.
Air Associate
Amazon
Wilmington
11.2024 - 12.2024
- Seasonal/Temporary position.
- Sorted packages as per the requirements set forth by the department.
Retail Associate
Once Upon a Child
Beavercreek
08.2024 - 10.2024
- Sort and tag clothes, put away on sales floor in appropriate section.
- Greet customers, check out customers for purchases using POS system.
- General cleaning such as mop, sweep, clean bathroom.
General Staff
Donatos Pizza
Wilmington
12.2023 - 08.2024
- Prepared food orders accurately based on customer specifications.
- Greeted customers and processed transactions using POS system.
- Maintained stock levels of plates, cups, lids, and napkins.
- Performed general cleaning, including sweeping and mopping dining areas and restrooms.
- Entered customer orders into system promptly, ensuring transaction accuracy.
Certified Trainer
Donatos Pizza
Wilmington
08.2021 - 06.2023
- Greeted customers and efficiently processed purchases through POS system, ensuring smooth transactions.
- Accurately entered in-person and phone orders into system for transaction completion.
- Prepared food items accurately according to customer orders.
- Executed closing duties, securing premises and accurately reconciling cash and inventory.
- Maintained cleanliness of dining area and restrooms through regular sweeping and mopping, enhancing customer experience.
- Stocked essential products, including plates, cups, lids, and napkins.
Education
High School Diploma -
Wilmington High School
Wilmington, OH05-2024
Completion of Career-Technical Program - Exercise Science & Sports Medicine
Laurel Oaks Carrer Center
Wilmington, OH05-2024
Skills
- Cash handling expertise
- Customer service excellence
- Food safety compliance
- Food preparation skills
- Sanitation procedures
- Inventory management
- POS system familiarity
- Computer proficiency
- Google Workspace applications
- Microsoft Office suite knowledge
- Reliable and patient
- Hardworking and diligent
Awards Affiliations
- 2020-2024, Clinton County Ohio 4-H member for 5 years
- 2021-2024, Clinton County Fair - Placed in top 5 for Archery
- 2024, President of On-Target 4-H Club
- 2024, HOSA Laurel Oaks Competition Participant
Certification
- OSHA Certified
- Basic Archery Instructor
Accomplishments
- 2023-2024, Phi Delta Sigma Inductee
- 2024 National Honor Society
Timeline
Air Associate
Amazon
10.2025 - 02.2026
Dietary Cook/Aide
Village Green Rehabilitation and Healthcare
08.2025 - 10.2025
Housekeeping
Village Green Rehabilitation and Healthcare
08.2025 - 10.2025
Archery Coach/receptionist
HotShots Archery Academy
02.2025 - 07.2025
Delivery Driver
Dominos Pizza
02.2025 - 04.2025
Digital Personal Shopper
Walmart
12.2024 - 01.2025
Air Associate
Amazon
11.2024 - 12.2024
Retail Associate
Once Upon a Child
08.2024 - 10.2024
General Staff
Donatos Pizza
12.2023 - 08.2024
Certified Trainer
Donatos Pizza
08.2021 - 06.2023
High School Diploma -
Wilmington High School
Completion of Career-Technical Program - Exercise Science & Sports Medicine
Laurel Oaks Carrer Center