Makenzie Davis
High Springs,FL
Summary
Reliable, mature, dependable, hard worker wanting a full-time day shift position in a growing career. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
L3 Certified Pharmacy Technician
UF Health Shands Hospital
Gainesville, Florida
11.2023 - Current
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Received, reviewed, dispensed and labeled prescriptions daily.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
L1 PHARMACY TECHNICIAN DECENTRAL
UF HEALTH SHANDS HOSPITAL
08.2021 - 11.2023
- Answered telephones to respond to questions or requests.
- Checked for completeness of all new labels and refill labels.
- Communicated with nursing and medical personnel regarding medication orders.
- Prepared medications and conducted quality checks.
- Mentored pharmacy students completing practicums.
- Maintained proper storage and security conditions for drugs.
- Assisted nurses by answering questions, locating items or referring to pharmacist for medication information.
Operations manager, Rx
CVs pharmacy alachua
11.2018 - 08.2021
- Obtain proper medication in the correct strength and dosage
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Addressed customer concerns with suitable solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Conducted employee observations and documented findings.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Education
Associate in Arts -
Santa Fe College
01.2021
Certified Pharmacy Technician -
Florida Board of Pharmacy
01.2019
High School Deplomia -
Union County High School
05.2018
Skills
- Time management
- Organization
- Cash verification
- Team Collaboration
- Inventory management
- Supply Ordering
- Communication
- Customer service
- Problem solving
- HIPAA Regulations
- Employee Training
- Payroll Management
Timeline
L3 Certified Pharmacy Technician
UF Health Shands Hospital
11.2023 - Current
L1 PHARMACY TECHNICIAN DECENTRAL
UF HEALTH SHANDS HOSPITAL
08.2021 - 11.2023
Operations manager, Rx
CVs pharmacy alachua
11.2018 - 08.2021
Associate in Arts -
Santa Fe College
Certified Pharmacy Technician -
Florida Board of Pharmacy
High School Deplomia -
Union County High School