Summary
Work History
Education
Skills
Timeline
Generic

Makenzie Davis

Macon,GA

Summary

Committed and hardworking team player with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Work History

Cashier

Kroger
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Drive-Thru Cashier

Chick-fil-A
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Developed strong communication skills while interacting with diverse clientele daily.

Student Assistant

University Of West Georgia
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

No Degree -

University of West Georgia
Carrollton, GA
05.2027

High School Diploma -

Rutland High School
Macon, GA
05.2022

Skills

  • Cash Register Operation
  • Product Recommendations
  • Returns Processing
  • Customer Assistance
  • Cash Handling
  • Customer Service
  • POS Systems
  • Payment Processing
  • Drawer Balancing

Timeline

Cashier

Kroger

Drive-Thru Cashier

Chick-fil-A

Student Assistant

University Of West Georgia

No Degree -

University of West Georgia

High School Diploma -

Rutland High School
Makenzie Davis