Overview
Work History
Education
Skills
Timeline
Generic

Makenzie Dye

Toccoa,GA

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Carenet Healthcare
07.2023 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
  • Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.

Server

Crabby Bill's Seafood
01.2023 - 06.2023
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints and inquiries in a timely manner.

Account Executive

Sunbelt Staffing
06.2022 - 02.2023
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Managed over 50 cold calls per day
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Leveraged CRM to collect, organize and manage sales data and customer information.

Sales Associate

Image Boutique
05.2021 - 06.2022
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Intern

D & D Masonry Services Inc
01.2020 - 01.2021
  • Gained knowledge of business operations such as budgeting, accounting, and payroll processing.
  • Provided administrative support including scheduling meetings, organizing files, and preparing memos.
  • Compiled statistical data using Excel spreadsheets for analysis.

Education

Bachelor of Science - Nutrition Sciences

University of Georgia
Athens, GA
05.2022

Skills

  • Sales Generation
  • Account Management
  • Communication Skills
  • Customer Service
  • Microsoft Office
  • Data Entry Documentation

Timeline

Customer Service Representative

Carenet Healthcare
07.2023 - Current

Server

Crabby Bill's Seafood
01.2023 - 06.2023

Account Executive

Sunbelt Staffing
06.2022 - 02.2023

Sales Associate

Image Boutique
05.2021 - 06.2022

Intern

D & D Masonry Services Inc
01.2020 - 01.2021

Bachelor of Science - Nutrition Sciences

University of Georgia

Similar Profiles

CREATE PROFILE
Makenzie Dye