MAKENZIE FULLER
Asotin,WA
Summary
Detail-oriented operations and HR support professional with experience coordinating daily program operations, managing staff scheduling, and ensuring regulatory compliance. Skilled in payroll support, timecard verification, and maintaining accurate employee and operational records. Proven ability to assist with budget tracking, expense monitoring, and process improvements while supporting organizational efficiency. Strong communicator committed to high-quality service and mission-driven work.
Overview
8
8
years of professional experience
Work History
Program Supervisor
Enriched Beginnings Learning Center
Clarkston, WA
10.2024 - Current
- Coordinate daily operations while ensuring compliance with licensing regulations, organizational policies, and regulatory standards
- Manage staff scheduling, coverage, and resource allocation to maintain operational efficiency and required staffing ratios
- Maintain accurate and confidential records, including incident reports, personnel files, and operational documentation in compliance with HR and regulatory requirements
- Serve as a primary point of contact for staff and families, resolving concerns and fostering strong professional relationships
- Support onboarding and training of new employees, including orientation, documentation, and policy education to ensure HR compliance
- Assist with oversight of employee timecards, verifying accuracy and supporting payroll processes
- Support HR compliance efforts by ensuring adherence to labor regulations, policies, and documentation requirements
- Assist with budget tracking, expense monitoring, and financial planning to support accurate reporting and responsible resource allocation
- Monitor inventory levels and coordinate purchasing activities, maintaining budget awareness and operational readiness
- Track program activities, deadlines, and deliverables to support organizational goals and timely execution
- Coordinate meetings, schedules, and administrative workflows to support leadership and multi-team operations
- Provide logistical support for trainings, events, and program initiatives, including communication and material preparation
- Demonstrate strong organizational and time-management skills while balancing multiple priorities in a fast-paced environment
- Maintain consistent communication with internal teams and external partners to support high-quality service delivery
- Identify operational challenges and implement process improvements to increase efficiency and effectiveness
Educational Support Professional
Jordan School District
08.2023 - 08.2024
- Supported daily classroom operations, including curriculum preparation, scheduling, and coordination of learning activities
- Assisted with data entry and record management, maintaining accurate student and program information
- Collaborated with lead teacher to manage classroom behavior and maintain a safe, structured learning environment
- Stepped in as lead instructor when needed, ensuring continuity of instruction and program delivery
- Built and maintained strong relationships with students, families, and staff, supporting effective communication across stakeholders
- Contributed to a positive, inclusive environment for students from diverse backgrounds
- Ensured compliance with school policies and safety standards, maintaining a healthy and secure classroom setting
Substitute Teacher
Jordan School District
01.2023 - 06.2023
- Delivered structured lessons across multiple subjects, following established lesson plans and adapting instruction to meet classroom needs
- Coordinated classroom activities and schedules to maintain continuity of instruction and a productive learning environment
- Maintained accurate records, including attendance, lesson progress, and classroom reports for full-time teachers
- Communicated effectively with school staff to ensure alignment with curriculum expectations and classroom procedures
- Managed classroom operations, including behavior management and enforcement of school policies and safety protocols
- Created and implemented lesson plans when needed, demonstrating initiative and adaptability in dynamic environments
- Fostered inclusive, supportive classroom environments for students from diverse backgrounds
- Ensured compliance with school safety procedures, including emergency protocols and student supervision requirements
Club Director
Boys & Girls Clubs of the Lewis Clark Valley
11.2017 - 11.2022
- Led the planning and execution of youth programs, training events, and community activities, ensuring high-quality delivery aligned with organizational goals
- Coordinated logistics for in-person programs and events, including scheduling, participant communication, and material preparation
- Managed program deliverables by tracking milestones, documenting outcomes, and reporting data for grant-funded and national initiatives
- Supported budget development and oversight, including expense tracking, cash handling, daily deposits, and aligning spending with program needs
- Supervised and trained up to 17 staff, including hiring, onboarding, performance evaluations, and ongoing professional development
- Maintained program operations by organizing schedules, managing records, and ensuring compliance with organizational policies and procedures
- Served as a key liaison between staff, families, and community partners, fostering strong relationships and effective communication across stakeholders
- Coordinated facility operations, including vendor communication and oversight of maintenance and repairs
- Managed membership administration and maintained accurate, confidential participant records
- Ensured safe, inclusive, and culturally responsive environments for a diverse population of youth and families
- Identified and addressed operational challenges, exercising sound judgment in dynamic and fast-paced environments
Education
Bachelor of Science - Interdisciplinary Studies
Eastern Oregon University
06-2024
Associate of General Studies - undefined
Blue Mountain Community College
06-2015
Skills
- Operations & Staff Coordination
- Payroll Support & HR Compliance
- Budget Tracking & Expense Monitoring
- Documentation & Regulatory Compliance
- Data Tracking & Reporting
- Communication & Problem Solving
- Strategic planning expertise
Timeline
Program Supervisor
Enriched Beginnings Learning Center
10.2024 - Current
Educational Support Professional
Jordan School District
08.2023 - 08.2024
Substitute Teacher
Jordan School District
01.2023 - 06.2023
Club Director
Boys & Girls Clubs of the Lewis Clark Valley
11.2017 - 11.2022
Associate of General Studies - undefined
Blue Mountain Community College
Bachelor of Science - Interdisciplinary Studies
Eastern Oregon University
Awards
Jordan School District 2023 -2024 “Outstanding Education Support Professional Award” Recipient