Makenzie Gaulden

• Advised clients on skincare products and tanning options for optimal results.
• Demonstrated proper tanning techniques to ensure safe and effective use.
• Collaborated with team members to enhance customer service experiences and satisfaction.
• Handled customer inquiries and resolved issues to maintain a positive environment.
• Conducted product knowledge training sessions for new staff members on offerings.
• Assisted in inventory management, restocking products, and tracking supplies.

Hosted TikTok livestreams to showcase and sell clothing products to customers in real time.

• Engaged with viewers, answered questions, and provided product information to encourage sales.
• Configured and operated livestream software, equipment, and product displays to enhance viewing experience.
• Processed customer orders and prepared items for shipment.
• Packaged and shipped purchased items accurately and efficiently.
• Coordinated day-to-day operations throughout summer to ensure seamless customer interactions.
• Supported team operations by handling various tasks during summer employment.

• Coached multiple pee-wee cheer teams for the summer
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• Assisted in choreographing routines that align with competition standards.
• Coordinated practice schedules and events for optimal team preparation.
• Led warm-up sessions to promote safety and prevent injuries during practices.
• Provided constructive feedback to athletes to improve performance and confidence.
• Provided positive feedback to motivate squad members during practices and competitions.
• Communicated regularly with parents about schedules, expectations, and progress.

• Guided clients in selecting fashion trends and personal styles to boost confidence and satisfaction.
• Supported customers in finding suitable clothing options, improving their shopping experience and satisfaction.
• Enhanced store presentations through visual merchandising, improving overall customer engagement.
• Collaborated with team members to create promotional displays and events.
• Resolved customer inquiries and concerns with professionalism and empathy.
• Managed daily operations including opening and closing duties, cash handling, restocking shelves.

• Provided personalized, attentive customer service and one-on-one styling assistance in a boutique setting, helping clients select outfits that matched their individual tastes and needs.
• Processed customer transactions at cash register, delivering friendly, personalized service that improved shopping experience.
• Operated the cash register efficiently and accurately, handling all transactions with professionalism and maintaining precise sales records.
• Organized and enhanced store environment by arranging and updating clothing displays, ensuring merchandise was easily accessible for customers.
• Updated merchandise displays regularly to maintain an inviting store appearance, contributing to positive shopping experiences.
• Processed inventory accurately, tracked stock levels, and assisted with restocking to keep the sales floor fully supplied.