Balanced daily registers and generated sales reports for management.
Exceeded customer satisfaction through innovative problem-solving, finding creative solutions to challenges.
Elevated to the role of "Captain" by upper management, entrusted with the responsibility of training new bartenders and servers in the art of drink preparation and upselling techniques.
Participated in weekly meetings with managers and supervisors to discuss staffing needs or operational issues.
Successfully managed a dynamic bar top serving up to 30 customers, demonstrating exceptional multitasking abilities.
Effectively juggled responsibilities, including crafting drinks for servers and maintaining a clean and organized bar area.
Received positive reviews on customer satisfaction platforms, contributing to the establishment's positive online reputation.
Server/Bartender
Uncle Julio's
Spring, TX
12.2020 - 11.2022
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Monitor and manage the inventory of ingredients and supplies needed for in-house drink preparation.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Maintain a clean and organized bar area, including glassware, utensils, and other tools.
Promote daily specials, events, and promotions to maximize revenue.
Provided personalized and attentive service to patrons seated at the bar, enhancing their overall experience.