Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Exceeded customer satisfaction by finding creative solutions to problems.
Retail Sales Associate
Marshalls
Woodbury
12.2024 - 03.2025
Processed returned merchandise according to company policies.
Tracked inventory levels throughout the day and restocked items as needed.
Offered suggestions for additional items that may be of interest to customers.
Organized displays to attract customers and promote sales.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Fast Food Worker
Taco Bell
Lakeland
04.2022 - 05.2024
Kept accurate records of sales transactions for end-of-day reconciliation purposes.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
Trained new employees on proper use of kitchen equipment and safety protocols.
Greeted customers and took their orders in a friendly and efficient manner.
Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.