Makenzie Hill
Springfield,NE
Summary
Compassionate and reliable caregiver with a proven track record in elderly care and emotional support. Skilled in building trusting relationships with clients and families, driving positive outcomes in daily living assistance.
Overview
7
7
years of professional experience
Work History
Caregiver, Housekeeping
Cedar Creek of Prairie Meadows
2022.07 - 2026.03
- Provided compassionate care to enhance residents' daily living activities and overall well-being.
- Developed personalized care plans in collaboration with healthcare professionals and families.
- Trained new staff on best practices for resident care and safety protocols.
- Ensured compliance with regulatory standards through regular documentation and reporting practices.
- Mentored junior caregivers, fostering a supportive team environment focused on quality care delivery.
- Assisted with dressing guidance, grooming, meal preparation.
- Performed housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with families to deliver emotional support and companionship.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
Server, Assistant Manager, Host
Angus Burgers & Shakes
2018.11 - 2022.05
- Assisted in daily operations, ensuring smooth workflow and efficient service delivery.
- Trained and mentored new staff on best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with kitchen staff to enhance communication and streamline order processing.
- Resolved customer complaints promptly, improving overall satisfaction and retention rates.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
High School Diploma -
Homeschool
Springfield, NE05.2021
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Basic housekeeping
- Emotional support
- Relationship building
- Dementia care, Alzheimer's care
- HIPAA compliance
- Client documentation
- Heavy lifting
- Behavior redirection
- Incident reporting
- End-of-life care
- Verbal and written communication
Timeline
Caregiver, Housekeeping
Cedar Creek of Prairie Meadows
2022.07 - 2026.03
Server, Assistant Manager, Host
Angus Burgers & Shakes
2018.11 - 2022.05
High School Diploma -
Homeschool