MAKENZIE LEISTMAN
Colorado Springs,USA
Summary
I developed strong customer service and sales skills in fast-paced retail environment, focusing on customer satisfaction. I adapt to new roles quickly and always enjoy learning something new. Looking to transition into new position to gain more experience.
Overview
3
3
years of professional experience
Work History
Beauty Advisor/Guest Coordinator/Task Associate
ULTA BEAUTY
11.2024 - Current
- Demonstrated excellent communication skills to build relationships with customers
- Provided exceptional customer service and assisted customers with product selection.
- Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately.
- Promoted credit card and loyalty accounts daily on the floor
- Maintained cleanliness throughout the Salon/Store
- Answered phone calls promptly and professionally, transferring calls as necessary or taking/leaving messages.
- Scheduled appointments, checked in customers to the salon upon arrival.
- Assisted with truck weekly, shifts starting as early as 5 am
- Completed planograms efficiently and in a timely manner
- Completed Replenishment in a timely manner, ensuring proper products are restocked and added to the inventory adjustment list. As well as making sure the area is properly cleaned.
Team Member
EINSTEIN BAGEL BROTHERS
04.2024 - 11.2024
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service.
- Performed cashiering duties accurately including taking orders, handling payments, making change.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment.
- Prepared and served food and beverages to customers.
- Restocked supplies such as napkins, condiments, utensils when needed.
- Assisted with training of new staff members.
Bath Attendant
WAG N WASH
10.2023 - 04.2024
- Maintained cleanliness of work area throughout shift and at end of shift.
- Greeted customers upon arrival at store location and provided them with assistance as needed.
- Prioritized optimal guest comfort by responding promptly to requests and providing timely solutions.
- Provided excellent customer service to guests and ensured their satisfaction with services rendered.
- Operated cash registers, processed credit card transactions, and provided change when necessary.
Crew Member
MOD PIZZA
04.2023 - 10.2023
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Placed orders into POS systems and handled cash and credit transactions.
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
- Completed all store opening and closing procedures.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Followed health department regulations for handling food products properly.
Education
High School Diploma -
Sand Creek High School
Colorado Springs, CO05.2023
Skills
- Customer service
- Active listening
- Retail experience
- Time management
- Flexibility and adaptability
- Cash handling
- Organization and multitasking
- Teamwork
Timeline
Beauty Advisor/Guest Coordinator/Task Associate
ULTA BEAUTY
11.2024 - Current
Team Member
EINSTEIN BAGEL BROTHERS
04.2024 - 11.2024
Bath Attendant
WAG N WASH
10.2023 - 04.2024
Crew Member
MOD PIZZA
04.2023 - 10.2023
High School Diploma -
Sand Creek High School