Makenzie Lester
Springfield,,MO
Summary
Effective communicator and collaborative team member skilled in maintaining a positive work environment. Demonstrated ability to stay composed under pressure, prioritize attention to detail, and consistently achieve positive outcomes. Actively pursuing a nursing degree to further enhance skills for future career.
Overview
5
5
years of professional experience
Work History
Barista
7Brew
Springfield, MO
12.2021 - Current
- Ensured efficient workflow through effective teamwork
- Delivered exceptional service to all customers
- Consistently upheld operational standards through completion of weekly chores and daily tasks
Stand Manager
7Brew
Springfield, MO
03.2023 - 08.2024
- Oversaw the performance and productivity of 40 staff members.
- Oversaw the hiring and training process, ensuring a cohesive and efficient staff
- Ensured employees create outstanding customer experience.
- Cultivated a warm and inviting atmosphere for both employees and customers.
Franchise Trainer
7Brew
Springfield, MO
08.2022 - 03.2023
- Trained staff on correct standards and operations at new stands
- Collaborated on developing innovative communication and training strategies with team members
- Trained and empowered new employees to independently manage the stand in a matter of weeks.
Student Worker
Evangel University
Springfield, MO
12.2019 - 05.2022
- Provided friendly greetings and directed students to appropriate areas.
- Assisted professors in grading, organizing, and brainstorming tasks.
- Performed office tasks efficiently using Microsoft applications.
Carhop
Sonic
Mountain Home, AR
04.2020 - 08.2020
- Ensured customer satisfaction by promptly fulfilling requests and providing excellent service.
- Collaborated with team members to optimize stand operations and enhance overall efficiency.
Camp Counselor
First Baptist Church - Mountain Home
Mountain Home, AR
05.2019 - 08.2019
- Facilitated learning and created an entertaining atmosphere for first-grade children during the weekdays, maintaining discipline throughout the day.
- Collaborated with counselors and staff to generate innovative student activities.
- Conducted weekly field trips for students.
Education
Bachelor of Science - General Studies (4.0 GPA)
Evangel University
Springfield12-2022
Nursing Prerequisites
Ozarks Technical Community College
Springfield, MOSkills
- Adaptable
- Attention to Detail
- Communication Skills
- Compassionate Care
- Confident Decision-Making
- Empathy
- Leadership
- Time Management
Accomplishments
- Graduated Summa Cum Laude from Evangel University
- Discipleship leader for peers in dorm through weekly meetings and events
- IncludEU peer mentor at Evangel University
- Practicum experiences in college provided the opportunity to work on communication skills
- Volunteer experience at the Boys and Girls Club, Convoy of Hope, and Hope Connections. Community outreach experience in Costa Rica and Guatemala for two months
Timeline
Stand Manager
7Brew
03.2023 - 08.2024
Franchise Trainer
7Brew
08.2022 - 03.2023
Barista
7Brew
12.2021 - Current
Carhop
Sonic
04.2020 - 08.2020
Student Worker
Evangel University
12.2019 - 05.2022
Camp Counselor
First Baptist Church - Mountain Home
05.2019 - 08.2019
Bachelor of Science - General Studies (4.0 GPA)
Evangel University
Nursing Prerequisites
Ozarks Technical Community College
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