Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
CustomerServiceRepresentative

Cameron Ryan

___________________________________
Malden,MA

Summary

Background includes fast food and hospitality work focused on experiencing real-world environments and building a flexible career. Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Dedicated, responsible and eager to grow leadership abilities while boosting operational success.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Somerville, MA
05.2021 - 08.2022
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.

Main Grill Cook

Chipotle
09.2020 - 12.2020
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Communicated staffing, customer needs and kitchen inventory to Chipotle management.
  • Conducted daily sanitizing and cleaning procedures at end of each shift before securing building.
  • Oversaw care and maintenance of kitchen equipment.
  • Grilled meats and seafood to customer specifications.
  • Cleaned and maintained kitchen equipment regularly.

Team Member

Saloniki Greek
10.2018 - 02.2019
  • Worked register, prepared and cooked food, and cleaned store.
  • Fast paced high pressure environment.
  • Handled customer complaints daily.
  • Worked 5 different stations each month to provide optimal coverage and meet production goals.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.

Teen Staff

MYSEP, Malden Teen Enrichment Center
07.2018 - 08.2018
  • Cleaned up premises, talked to and enforced rules on teenage members, and helped with everyday tasks and activities.
  • Resolved conflicts that arose between visitors by establishing a "strike" system.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Distributor

MSYEP, Ferryway Elementary School
07.2017 - 08.2017
  • Acted as security and made sure that no participants were stealing food.
  • Created and ran activities for young children to do outside.
  • Taught children several different arts and crafts.

Education

High School Diploma -

Malden High School
Malden, MA

Skills

  • Fast
  • Quick-learning
  • Team Player
  • Adaptable
  • Creative problem solving
  • Schedule and calendar management
  • Sorting and labeling
  • 60 Words per minute typing speed
  • Safe Food Handling Practices
  • POS System Operations
  • Opening and Closing Coordination

Additional Information

I have been playing the piano for over 5 years, and several other instruments for slightly less time. I was also in the top level music theory, and chorus classes that my high school had to offer. I'm very passionate about music and instruments, and turning them into a career in any way is my goal.

Accomplishments

  • Attended and performed at Ithaca College's two week "Summer Music Academy" as a jazz pianist.

Timeline

Barista

Starbucks
05.2021 - 08.2022

Main Grill Cook

Chipotle
09.2020 - 12.2020

Team Member

Saloniki Greek
10.2018 - 02.2019

Teen Staff

MYSEP, Malden Teen Enrichment Center
07.2018 - 08.2018

Distributor

MSYEP, Ferryway Elementary School
07.2017 - 08.2017

High School Diploma -

Malden High School
Cameron Ryan___________________________________