Makenzie Mattingly
Carmel,IN
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Java House
08.2023 - Current
- Pleasantly interact with customers during hectic periods to promote fun, positive environment.
- Control line and crowd with quick, efficient service.
- Clean counters, machines, utensils, and seating areas daily.
- Maintain regular and consistent attendance and punctuality.
Administrative Assistant
M2 Physiotherapy
06.2021 - 08.2023
- Answered phone, patient questions, and relayed messages to staff.
- Checked patients in and out, including billing and scheduling.
- Issued medically coded billing statements.
- Created an exercise catalog for patients and therapists.
- Ran social media platform for the clinic.
- Wrote informational blogs for the website.
- Restocked supplies and cleaned the clinic.
Soccer Referee
Carmel Dad's Club
08.2020 - 05.2023
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
Education
High School Diploma -
Carmel High School
Carmel, IN05.2024
Skills
- Billing and Payment Processing
- Ability to Adapt
- Exceptional Customer Service
- Social Media Advertising
- Website Management
- Conflict Resolution
Timeline
Barista
Java House
08.2023 - Current
Administrative Assistant
M2 Physiotherapy
06.2021 - 08.2023
Soccer Referee
Carmel Dad's Club
08.2020 - 05.2023
High School Diploma -
Carmel High School
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