Summary
Overview
Work History
Education
Skills
Timeline
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Makenzie McClelland

Stoughton,WI

Summary

Dynamic barista with expertise in hospitality and a proven track record at Starbucks, where I enhanced customer satisfaction through active listening and personalized service. Recognized for maintaining a clean workspace and fostering teamwork, I effectively managed time during peak hours, contributing to a vibrant and welcoming atmosphere. I'm looking to expand my professional experiences.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
03.2024 - 06.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

High School Diploma -

Stoughton High School
Stoughton, WI
01-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Cleanliness
  • Adaptive and creative
  • Hospitality service expertise

Timeline

Barista

Starbucks
03.2024 - 06.2025

High School Diploma -

Stoughton High School

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