Makenzie Monteleone
El Cajon,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Saint Dunstan's Episcopal Church
San Diego
- Provided support for administrative tasks, such as answering phones, greeting visitors, filing, and preparing materials for services.
- Managed event logistics, including setup, promotion, and volunteer coordination.
- Assisted with community outreach initiatives such as feeding the homeless and rummage sale.
Server
Dave & Buster's
San Diego, CA
11.2025 - Current
- Delivered excellent customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints effectively, enhancing overall satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
To-Go Specialist
Chilis
La Mesa
06.2022 - 08.2025
- Managed high-volume takeout orders with accuracy, ensuring timely preparation and seamless guest pickup
- Provided exceptional customer service by communicating effectively with guests and resolving issues promptly
- Coordinated with kitchen and front-of-house staff to maintain order flow and minimize wait times
- Handled payment transactions and processed online orders using POS systems with precision
- Maintained cleanliness and organization of the to-go station in accordance with food safety standards
- Adapted to fast-paced environments by multitasking and prioritizing tasks under pressure
Hostess
Chili's Grill & Bar
La Mesa
06.2022 - 08.2025
- Greeted guests warmly and managed waitlists using digital seating systems
- Coordinated seating to optimize server coverage and reduce guest wait times
- Provided menu information and answered guest questions with professionalism
- Managed high-volume guest flow during busy shifts with calm and efficiency
- Supported team by handling takeout orders and phone inquiries
Expo/Food Runner
Chili's Grill & Bar
La Mesa
06.2022 - 01.2025
- Delivered hot, accurate meals to guests in a timely manner during peak hours
- Communicated effectively with kitchen and serving staff to ensure smooth order flow
- Verified food presentation and ticket accuracy before delivery
- Assisted servers with table maintenance and guest requests to improve dining experience
- Maintained clean and organized expo line for efficient service
- Acted as liaison between kitchen and servers to ensure timely food delivery
- Checked plating, garnishes, and order accuracy before sending out dishes
- Prioritized and organized multiple orders during rush periods
- Maintained cleanliness and restocking of expo station throughout shift
- Communicated clearly with cooks and runners to resolve order issues quickly
Education
Certification Of Completion - Nurse Assistant
Healthcare Science Academy
10.2025
High School Diploma -
Granite Hills High School
El Cajon, CASkills
- Communication skills
- Host/Hostess
- Time management
- Problem resolution
- Strong multitasking
- Goal oriented
- Quick learner
- Flexibility
- Detail-oriented
Certification
- Food Handler Certification
- CPR/BLS Certification
- CNA License
References
- Nargas Mohammad, Chilis Bar & Grill, narges_mahmoud@icloud.com, (858) 883-1989
- Jennifer Bonnes, Saint Dunstan's Episcopal Church, (619) 650-2969
- Nichol Miller, Scripps Memorial Hospital, nicholmiller83@gmail.com, (760) 791-2236
- Monica Elias, Scripps Memorial Hospital, elias.monica@scrippshealth.org, (619) 857-8702
Timeline
Server
Dave & Buster's
11.2025 - Current
To-Go Specialist
Chilis
06.2022 - 08.2025
Hostess
Chili's Grill & Bar
06.2022 - 08.2025
Expo/Food Runner
Chili's Grill & Bar
06.2022 - 01.2025
Volunteer
Saint Dunstan's Episcopal Church
Certification Of Completion - Nurse Assistant
Healthcare Science Academy
High School Diploma -
Granite Hills High School