Makenzie Moore
Plymouth,WI
Summary
Motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. I want to be able to help and support patrons while gaining more experience and guidance in the field I am going to school for.
Overview
6
6
years of professional experience
Work History
Restaurant Waitress
The Paddock Club
Elkhart Lake, WI
04.2020 - Current
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room side work such as refilling condiment bottles, preparing menus, and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization, and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Lifeguard
Plymouth Aquatic Center
Plymouth, United States
06.2019 - 08.2022
- Monitored the safety of guests in and around the swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Education
Undergrad Student - Kinesiology
University of Wisconsin - Milwaukee
Milwaukee, WI05.2025
Skills
- High-Volume Dining
- Conflict and Complaint Resolution
- Order Accuracy and Delivery
- Customer Service and Rapport
- Warm and Friendly
- Phone Inquiries
- High-Volume Environments
- Cleanliness Standards
Timeline
Restaurant Waitress
The Paddock Club
04.2020 - Current
Lifeguard
Plymouth Aquatic Center
06.2019 - 08.2022
Undergrad Student - Kinesiology
University of Wisconsin - Milwaukee
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