Makenzie N. Wright
Plattsburgh,USA
Summary
Compassionate Mental Health Clinician with experience in providing therapeutic care. Strengths include crisis intervention, individual and group psychotherapy, along with case management skills. Contributions made to previous work environments involve implementing effective treatment plans for patients suffering from severe mental disorders, which has improved patient outcomes.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Clinical Mental Health Counseling Intern
CVPH Medical Center
Plattsburgh, New York
09.2025 - Current
- Conducted individual counseling sessions for diverse client populations.
- Developed treatment plans for clients based on the identified needs of each client.
- Facilitated group therapy sessions on both the Adult and Child/Adolescent psychiatric units.
- Assisted in crisis intervention and emergency response strategies.
- Engaged in interdisciplinary team meetings to discuss client care strategies.
- Assessed patients for risk of suicide attempts and/or harmful behavior toward others.
Mental Health Technician on Adult & Child/Adolescent Unit
CVPH
Plattsburgh, NY
07.2023 - 03.2026
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored patient behavior, documenting changes and communicating observations to healthcare team to inform treatment decisions.
- Delivered direct patient care and support in psychiatric environment to enhance patient well-being.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
Sales Associate
Orangetheory Fitness
Bedminster, NJ
02.2023 - 06.2023
- Promoted membership packages through effective communication and relationship-building.
- Engaged with clients to provide exceptional customer service and support.
- Collaborated with team members to create a positive gym environment.
Care Manager
Tri County CMO
Branchburgh, NJ
10.2021 - 08.2022
- Coordinated care plans for diverse populations requiring personalized support.
- Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services.
- Advocated for client needs in multidisciplinary meetings and case reviews.
- Facilitated communication between clients, providers, and community resources.
- Maintained accurate documentation of care plans and client interactions.
- Coordinated referrals for housing assistance and financial aid programs.
- Facilitated interdisciplinary team meetings to discuss client progress, challenges, and adjustments needed in care plans.
- Implemented comprehensive wraparound services to enhance client care.
Mental Health Technician on Child/Adolescent Unit
Hackensack Meridian Health Carrier Clinic
Belle Mead, NJ
06.2019 - 10.2021
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Facilitated group therapy sessions to strengthen communication and develop coping skills among participants.
- Monitored patient behavior to ensure safety and provided support during daily activities to enhance engagement.
- Established trusting relationships with clients through empathetic interactions, fostering a supportive environment.
- Conducted training sessions for new employees to ensure they understood job responsibilities and company policies.
Stylist
Free People
Bridgewater, NJ
01.2019 - 10.2021
- Greeted customers and assisted in locating requested items, enhancing customer satisfaction.
- Operated cash registers, processed transactions for sales, returns, and exchanges, ensuring accurate and efficient service.
- Assisted customers with product selection and fitting room experiences.
Caregiver
Special Needs Parent Café Agency
Chester, NJ
10.2018 - 08.2019
- Supported client with daily living activities and personal care needs.
- Provided emotional support and companionship to enhance well-being.
- Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
- Informed family members about client progress and addressed concerns to ensure coordinated care.
- Transported client to appointments or other destinations.
Assistant Coach
SUNY Cortland Women’s Ice Hockey
Cortland, NY
09.2017 - 03.2018
- Mentored student-athletes, fostering teamwork and sportsmanship on and off the ice.
- Coordinated practice schedules aligning with team goals and athlete availability.
- Facilitated communication between coaching staff and athletes regarding performance feedback and goals.
- Organized team events to promote camaraderie and community engagement among players.
- Supported recruitment efforts by evaluating prospective athletes during showcases and camps.
Staff Member
SUNY Cortland Alumni Arena
Cortland, NY
09.2017 - 03.2018
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Performed daily maintenance tasks such as sharpening blades on skates and cleaning surfaces of the ice rink.
- Maintained equipment and ensured ice quality.
- Set up and dismantled equipment for sessions and events.
- Recorded sales transactions in cash register system accurately.
Education
M.S. - Clinical Mental Health Counseling
SUNY Plattsburgh
Plattsburgh, NY05-2026
B.A - Sociology
SUNY Cortland
Cortland, NY12-2017
Skills
- Direct patient care
- Crisis intervention & de-escalation
- Therapeutic interventions
- Intake screening
- Biopsychosocial assessments
- Crisis intervention
- Mental status evaluation
- Suicide risk assessment
- Individualized care plans
- Case management
- Team collaboration
- Group therapy facilitation
- Charting and clinical documentation
- Treatment planning
Certification
Psychological First Aid (PFA), National Child Traumatic Stress Network (NCTSN), 2026
Timeline
Clinical Mental Health Counseling Intern
CVPH Medical Center
09.2025 - Current
Mental Health Technician on Adult & Child/Adolescent Unit
CVPH
07.2023 - 03.2026
Sales Associate
Orangetheory Fitness
02.2023 - 06.2023
Care Manager
Tri County CMO
10.2021 - 08.2022
Mental Health Technician on Child/Adolescent Unit
Hackensack Meridian Health Carrier Clinic
06.2019 - 10.2021
Stylist
Free People
01.2019 - 10.2021
Caregiver
Special Needs Parent Café Agency
10.2018 - 08.2019
Assistant Coach
SUNY Cortland Women’s Ice Hockey
09.2017 - 03.2018
Staff Member
SUNY Cortland Alumni Arena
09.2017 - 03.2018
M.S. - Clinical Mental Health Counseling
SUNY Plattsburgh
B.A - Sociology
SUNY Cortland