Makenzie Rivera
Rockaway Beach,NY
Summary
Multitasking Veterinary Assistant and Receptionist offering great work ethic with excellent job attendance. Animal lover with prior experience successfully assisting veterinarians in examining and treating patients. Committed to learning new tasks and considered a highly motivated employee.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Howard Beach Animal Clinic
09.2023 - Current
- Assisted in examination and treatment of animals in veterinary clinic.
- Cleaned and stocked exam areas, surgical equipment, and kennels.
- Prepared medications prescribed by clinic doctors necessary for the treatment of animals.
- Recorded symptoms and documented owner observations to inform doctor prior to examination.
Veterinary Receptionist
Howard Beach Animal Clinic
06.2023 - Current
- Greeted pet owners with a warm smile and pleasantly asked for sign-ins upon arrival.
- Checked patients in, as well as updated client information using clinic's software
- Invoiced clients accurately in line with charging guidelines.
- Fielded phone calls from pet owners, answered questions, and took messages for veterinarians.
Library Student Worker
Kaplan Family Library
08.2020 - 05.2023
- Performed routine library services such as checking out books, periodicals, and other materials.
- Reorganized shelving sections resulting in optimal space usage.
- Answered telephone calls to provide information and directed questions to librarians.
- Assisted library staff with clerical duties to help lighten the workload.
REU Research Intern
NSF, Indiana University, Bloomington
05.2022 - 07.2022
- Selected to conduct research in the Hurley Laboratory to investigate the effects of enrichment on social behaviors in mice
- Conducted literature reviews to identify relevant research articles and support project objectives.
- Analyzed audio and video files of mice using different software
- Completed perfusions for collaboration with a team member for a different study
Server
Carvel Ice Cream Store
05.2016 - 12.2021
- Served food promptly with focused attention to customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu items
- Carried out complete opening, closing and shift change duties to keep store working efficiently and ready to meet customer needs.
- Adhered to proper food handling procedures and safety guidelines.
Education
Bachelor of Science - Biology
Mount Saint Mary College
Newburgh, NY05.2023
Skills
- Proper Animal Restraint
- Basic Animal Care
- Client Communication
- Customer Service
- Proficient in Impromed
Timeline
Veterinary Assistant
Howard Beach Animal Clinic
09.2023 - Current
Veterinary Receptionist
Howard Beach Animal Clinic
06.2023 - Current
REU Research Intern
NSF, Indiana University, Bloomington
05.2022 - 07.2022
Library Student Worker
Kaplan Family Library
08.2020 - 05.2023
Server
Carvel Ice Cream Store
05.2016 - 12.2021
Bachelor of Science - Biology
Mount Saint Mary College
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