Makenzie Rivera
Ithaca
Summary
Veterinary student with proven efficiency in task completion and productivity. Proficient in basic animal care and committed to continuous learning. Strong communication, teamwork, and problem-solving skills contribute to successful outcomes in high-pressure situations.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
Howard Beach Animal Clinic
09.2023 - 07.2025
- Supported examination and treatment processes with effective restraint techniques.
- Administered treatments and preventive medications to various patients.
- Maintained cleanliness and organization of exam areas, surgical tools, and kennels.
- Recorded patient symptoms and owner observations prior to doctor's examination.
Veterinary Receptionist
Howard Beach Animal Clinic
06.2023 - 07.2025
- Greeted pet owners warmly, ensuring prompt and friendly sign-in process.
- Checked in patients and updated client records through clinic software.
- Processed accurate invoices following designated charging protocols.
- Handled phone calls from pet owners, responding to questions and taking messages for veterinarians.
Library Student Worker
Kaplan Family Library
08.2020 - 05.2023
- Performed routine library services such as checking out books, periodicals, and other materials.
- Reorganized shelving sections resulting in optimal space usage.
- Answered telephone calls to provide information and directed questions to librarians.
- Assisted library staff with clerical duties to help lighten the workload.
REU Research Intern
NSF, Indiana University, Bloomington
05.2022 - 07.2022
- Selected to conduct research in the Hurley Laboratory to investigate the effects of enrichment on social behaviors in mice
- Conducted literature reviews to identify relevant research articles and support project objectives.
- Analyzed audio and video files of mice using different software
- Completed perfusions for collaboration with a team member for a different study
Server
Carvel Ice Cream Store
05.2016 - 12.2021
- Served food promptly with focused attention to customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu items
- Carried out complete opening, closing and shift change duties to keep store working efficiently and ready to meet customer needs.
- Adhered to proper food handling procedures and safety guidelines.
Education
Bachelor of Science - Biology
Mount Saint Mary College
Newburgh, NY05.2023
Cornell University College of Veterinary Medicine
Ithaca, NYSkills
- Proper Animal Restraint
- Basic Animal Care
- Client Communication
- Time management
- Active listening
- Problem solving
Timeline
Veterinary Assistant
Howard Beach Animal Clinic
09.2023 - 07.2025
Veterinary Receptionist
Howard Beach Animal Clinic
06.2023 - 07.2025
REU Research Intern
NSF, Indiana University, Bloomington
05.2022 - 07.2022
Library Student Worker
Kaplan Family Library
08.2020 - 05.2023
Server
Carvel Ice Cream Store
05.2016 - 12.2021
Bachelor of Science - Biology
Mount Saint Mary College
Cornell University College of Veterinary Medicine