Makenzie Rogers
Sharpsville,IN
Summary
Dynamic professional with extensive experience in customer service and healthcare, notably at Align Orthodontics. Proven ability in decision-making and time management, ensuring satisfaction and safety compliance. Recognized for effective communication and team collaboration, consistently achieving operational goals while maintaining high standards of care and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
Kokomo, Indiana
08.2025 - Current
- Load and unload packages into trucks
- Sort packages by destination to ensure accurate deliveries
- Scanned packages for tracking and inventory management.
- Maintained cleanliness and organization in the work area.
- Collaborated with team members to meet daily shipping goals.
- Inspected packages for damage before processing.
- Followed safety protocols to minimize workplace hazards.
SECURITY/MOBILE PATROL
Majestic Security
Kokomo, IN
05.2024 - Current
- Monitor premises, respond to alarms, incidents, and emergencies, document all incidents, provide excellent customer service to clients, visitors, and employees, address any concerns
ORTHODONTIC ASSISTANT
Align Orthodontics
Noblesville, IN
05.2021 - 02.2024
- Provide customer service to patients including billing questions.
- Implemented guidance and guided visual imagery techniques to assist and comfort patients through procedures.
- Delivered patients personal oral hygiene instructions.
- Obtained and entered dental history/records each appointment to ensure health history is up to date.
HOME HEALTH AID
Comfort Home Health
Kokomo, IN
06.2019 - 12.2020
- Performed a wide range of medical care skills applicable to positions in public and private healthcare environments.
- Adapted to meeting patients needs in a timely manner.
- Focused on maintaining patient care requirements.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to staff nurse.
- Interacted effectively with patients, families and staff.
HOME MAKER
Advantage Home Health Care
Kokomo, IN
05.2019 - 07.2020
- Helped clients maintain a safe and clean home.
- Performed various housekeeping tasks, meal preparation and companionship activities for clients in their homes.
INSPECTOR
PIC A TRIGO
Kokomo, IN
04.2018 - 08.2018
- Inspected and approved incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials.
- Accomplished quality and organization mission by completing related results as needed.
Education
Associate - Dental Assisting
Ivy Tech Community College/IUK
Kokomo, IN07.2021
Skills
- Decision making
- Communication
- Organized
- Critical thinking
- Time management
- Customer service
- Team collaboration
- Detail oriented
Certification
- Previously obtained CPR certification
Timeline
Package Handler
FedEx
08.2025 - Current
SECURITY/MOBILE PATROL
Majestic Security
05.2024 - Current
ORTHODONTIC ASSISTANT
Align Orthodontics
05.2021 - 02.2024
HOME HEALTH AID
Comfort Home Health
06.2019 - 12.2020
HOME MAKER
Advantage Home Health Care
05.2019 - 07.2020
INSPECTOR
PIC A TRIGO
04.2018 - 08.2018
Associate - Dental Assisting
Ivy Tech Community College/IUK
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