Makenzie Scott
Covington,GA
Summary
Dynamic leader with proven success at Smoothie King, adept in POS system operation and team collaboration. Excelled in resolving customer issues, enhancing satisfaction, and streamlining operations for efficiency. Demonstrates exceptional organizational skills and a positive attitude, driving results and setting a high standard for workplace excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Smoothie King
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Family Babysitter
Family Members and Freinds
04.2019 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
Education
High School Diploma -
Alcove High School
Covington, GASkills
- Positive Attitude
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
- Creative Problem-Solving
- Team Collaboration and Leadership
- POS System Operation
- Multitasking Abilities
- Organizational Skills
- Time Management
Certification
- Certified food handler, ServSafe National Restaurant Association, March 2024-March 2027
Timeline
Shift Leader
Smoothie King
09.2022 - Current
Family Babysitter
Family Members and Freinds
04.2019 - Current
High School Diploma -
Alcove High School
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