Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Makenzie Sharp

Columbus

Summary

Dynamic Sales Performance Manager at Avis Budget Group with a proven track record in sales strategy development and data-driven decision making. Successfully led training initiatives that enhanced product knowledge, resulting in improved team performance and customer satisfaction. Adept at optimizing sales processes and fostering accountability within teams to drive revenue growth.

Overview

7
7
years of professional experience

Work History

Sales Performance Manager

Avis Budget Group
10.2023 - Current
  • Championed product knowledge within the team by organizing comprehensive training sessions on new offerings or updates.
  • Coordinated cross-functional teams to address complex client needs effectively, ensuring higher satisfaction levels.
  • Leveraged data-driven insights from sales analytics tools to make informed decisions and drive continuous improvement.
  • Expanded market share through strategic prospecting methods tailored towards target industries or segments.

Operations Manager

Avis Budget Group
08.2022 - 10.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Rental Sales Agent

Avis Budget Group
04.2020 - 08.2022
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Collaborated with team members to improve sales strategies and meet monthly targets.
  • Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
  • Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.

Supervisor

Managed Labor Solutions
06.2018 - 04.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

Wayne High School
Dayton, OH
04-2018

Skills

  • Data-driven decision making
  • Sales process optimization
  • Sales strategy development
  • Sales training

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 52 staff members.
  • Collaborated with team of 6 in the development of WorkJam Coaching.

Timeline

Sales Performance Manager

Avis Budget Group
10.2023 - Current

Operations Manager

Avis Budget Group
08.2022 - 10.2023

Rental Sales Agent

Avis Budget Group
04.2020 - 08.2022

Supervisor

Managed Labor Solutions
06.2018 - 04.2020

High School Diploma -

Wayne High School

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Makenzie Sharp