Makenzie Tallman
Lorain,Ohio
Summary
Dedicated and adaptable professional with diverse experience in customer service, healthcare, and food production. Known for strong organizational skills, attention to detail, and delivering exceptional care and service in fast-paced environments. Eager to leverage these skills to thrive in a new role.
Overview
8
8
years of professional experience
Work History
Receptionist
Great Lakes Honda West
05.2023 - Current
- Manage front desk operations at a busy car dealership, assisting 50+ customers daily
- Handle filing, process payments, and maintain accurate financial records
- Schedule service appointments and coordinate with technicians to ensure smooth workflow
- Answer multi-line phone system, addressing customer inquiries and directing calls to appropriate departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Meat Clerk/Helper
McConnell Meats
08.2022 - 04.2023
- Assisted in meat production, creating various meat grinds and sausages, processing 100+ pounds of meat daily
- Operated roll stock machine to package products efficiently, reducing processing time by 20%
- Provided excellent customer service at the deli counter, assisting 30+ customers per shift
- Handled cash transactions and supported retail operations, balancing the cash drawer at the end of each shift.
Cashier
The Arb at Tappen Square
08.2021 - 12.2022
- Operated cash register and handled cash transactions, processing up to $1,000 in daily sales
- Assisted with various tasks to ensure smooth daily operations, including restocking and inventory management.
STNA (State Tested Nursing Assistant)
Grace Management Services
04.2018 - 12.2020
- Delivered compassionate care to residents, assisting with daily living activities (ADLs) such as bathing, dressing, and feeding
- Supported individuals with dementia and developmental disabilities, creating individualized care plans to meet their needs
- Provided emotional support and companionship to improve resident well-being.
STNA
Welcome Nursing Home
08.2016 - 05.2017
- Assisted residents with ADLs, enhancing their quality of life and ensuring their comfort
- Delivered personal care and emotional support to elderly residents, building trust and rapport with patients and their families.
Education
High School Diploma -
Oberlin High School
Oberlin, OH05.2017
Skills
- Strong communication and interpersonal skills
- Multi-tasking and time management
- Cash handling and register operation
- Patient care and support for seniors
- Experience with children (infants to toddlers)
- CPR and First Aid certified
- Knowledge of dementia care and assisted living practices
- Cleaning and caregiving abilities
- Organization skills
- Time Management
- Telephone skills
- Data Entry
References
Available upon request
Timeline
Receptionist
Great Lakes Honda West
05.2023 - Current
Meat Clerk/Helper
McConnell Meats
08.2022 - 04.2023
Cashier
The Arb at Tappen Square
08.2021 - 12.2022
STNA (State Tested Nursing Assistant)
Grace Management Services
04.2018 - 12.2020
STNA
Welcome Nursing Home
08.2016 - 05.2017
High School Diploma -
Oberlin High School
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