Summary
Overview
Work History
Education
Skills
Timeline
Barista
Makenzie Westphal

Makenzie Westphal

Kalispell,MT

Summary

Dynamic and detail-oriented with experience at Black Rifle Coffee, excelling in customer service and team collaboration. Recognized for fostering a welcoming atmosphere and effectively resolving customer complaints. Skilled in time management and proficient in operating commercial coffee equipment, ensuring high-quality beverage preparation and a positive customer experience.

Overview

3
3
years of professional experience

Work History

Barista

Black Rifle Coffee
02.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Cleaner

Revival Salon
06.2022 - 09.2022
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Education

Flathead Highschool

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Timeline

Barista

Black Rifle Coffee
02.2023 - Current

Cleaner

Revival Salon
06.2022 - 09.2022

Flathead Highschool

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Makenzie Westphal