Makenzy Finch

lead a team of 9in the marine and atv product department, ensuring efficient operation and teams collaboration. Engaged with customers to provide expert guidance on marine and atv products, enhancing customer satisfaction, and driving sales.

I overseen inventory management and sales strategies to optimize product availability and revenue growth. I’ve handled personal payment information over the phone for products in store. I scheduled appointments over the phone for training on devices to learn the product. I collaborated with multiple different departments to ensure customer satisfaction, and lead teams in the right direction of their departments.

Prepared and packaged bakery products, assuring accurate labeling and time distribution to the sales floor. Managed inventory and conducted regular stock checks to maintain optimal product availability. Ordered bakery supplies as needed to support daily operations requirements.

Oversaw nightly bar operations, including staff scheduling, inventory control, and cash handling for a high-volume, fast-paced nightlife environment.

Managed a team of bartenders and servers, focusing on performance, compliance, and customer service excellence.Implemented cost-effective inventory practices, reducing waste and increasing profit margins.Trained staff on responsible alcohol service, upselling, and conflict resolution.

• Coordinated with security and entertainment teams to ensure smooth operations and guest safety.

• Handled vendor relations and ordering to maintain consistent stock and quality.

Managed phone and in-person orders while overseeing inventory and till counts during shift changes. I managed up to 5 employees daily. I also set goals for my team to hit with drive though times and in front of counter times.