Todd Wynn
Boynton Beach
Summary
Dynamic professional with extensive experience in retail and marine operations, notably at Bass Pro Shops. Proven track record in enhancing customer satisfaction and driving sales through effective team training and inventory management. Skilled in quick decision-making and customer service, consistently achieving operational excellence and fostering a positive shopping experience.
Overview
23
23
years of professional experience
Work History
Marine Lead
Bass Pro Shops
Dania Beach, FL
11.2014 - Current
- Assisted customers with fishing equipment purchases at Bass Pro in Fort Myers, FL and Savannah, GA. Supported marine department operations as a lead in Lawrenceville, GA. Aided in managing fishing and marine departments at Dania Beach, FL.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store cleanliness and organization to enhance customer experience.
- Operated point-of-sale systems efficiently during high-volume sales periods.
- Collaborated with team members to ensure optimal stock levels and inventory management.
- Trained new employees on store policies, safety procedures, and customer service standards.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Fishing Guide
Limitless Charters
Boca Grande, FL
11.2012 - 12.2022
- Guided fishing trips, ensuring safety and adherence to regulations.
- Educated clients on local fish species and effective fishing techniques.
- Maintained equipment, ensuring readiness for optimal performance.
- Developed customized itineraries based on client preferences and weather conditions.
Store Manager
The Fishin Hole
Daytona Beach, FL
11.2002 - 11.2012
- Led team to enhance customer satisfaction through effective training and support.
- Managed inventory processes, ensuring optimal stock levels and product availability.
- Implemented sales strategies that increased store revenue and improved performance metrics.
- Developed staff schedules to maximize productivity while meeting operational demands.
Education
No Degree - Business
Daytona State College
Daytona Beach, FLSkills
- Quick decision making
- Customer service
- Store operations
- Inventory control
- Staff management
- Team training and development
- Employee scheduling
- Sales analysis
Timeline
Marine Lead
Bass Pro Shops
11.2014 - Current
Fishing Guide
Limitless Charters
11.2012 - 12.2022
Store Manager
The Fishin Hole
11.2002 - 11.2012
No Degree - Business
Daytona State College