Makesha Mealey
Spruce Head,Maine
Summary
Hardworking, professional, accurate and compassionate Medical Laboratory Technician bringing 25 years of expertise in Blood Bank, chemistry and hematology testing needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Aureus Medical
04.2010 - Current
- I am a traveling medical laboratory technician that performs generalist duties in all areas of the laboratory
- I have completed 33rd assignments, have worked all shifts, all departments, and all ages in various sized hospitals
- I am comfortable working alone or as part of a dedicated laboratory team
- Prior to my travel career, I gained 10 years of experience at hospitals of varying size
- I was awarded 'Traveler of the Year' for the Laboratory Division in 2022
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
Technical Support Specialist
QuidelOrtho
09.2024 - 01.2025
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Tracked computer equipment, peripherals and network servers via master documentation in Excel.
- Recorded and maintained relevant notes for each client and work order.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Walked individuals through basic troubleshooting tasks.
- Used ticketing systems to manage and process support actions and requests.
- Researched and identified solutions to technical problems.
Education
Associates of Applied Science - Medical Laboratory Technology
Eastern Maine Techincal College
Bangor, ME05.2000
Skills
- Communication
- Maintenance of analyzers
- Professional and accurate patient care
- Teamwork
- Phlebotomy (all ages)
- Laboratory Generalist
- Quality testing
- Urinalysis testing
- Lab testing
- Laboratory safety protocols
- Lab instrument maintenance
- Equipment testing and calibration
- Remote desktop services and support
- Customer support
Certification
American Medical Technologists (AMT), 01/01/01
Timeline
Technical Support Specialist
QuidelOrtho
09.2024 - 01.2025
Medical Laboratory Technician
Aureus Medical
04.2010 - Current
Associates of Applied Science - Medical Laboratory Technology
Eastern Maine Techincal College
Similar Profiles
Thomas BellingerThomas Bellinger
MRI Technologist at Aureus MedicalMRI Technologist at Aureus Medical
Jennifer BeltzJennifer Beltz
Travel nurse at Aureus MedicalTravel nurse at Aureus Medical
Michelle BrownMichelle Brown
Laboratory Technician at Aureus MedicalLaboratory Technician at Aureus Medical