Makeshia Foust
Graham,NC
Summary
Results-driven HR professional with extensive experience in talent acquisition, employee relations, HR operations, and business development. A strategic thinker with a strong background in customer success, sales, and real estate investment. Adept at streamlining HR processes, managing high-volume interactions, and fostering positive workplace environments. Passionate about leveraging HR expertise to drive organizational success and enhance employee engagement.
Overview
19
19
years of professional experience
Work History
Associate Customer Success Manager
Eleos Health
02.2025 - Current
- Manage client relationships to ensure satisfaction and retention
- Provide strategic guidance and solutions to optimize customer experience
CEO/Lead Generation & Acquisition Manager
Home Hunterz, LLC
, North Carolina
10.2020 - Current
- Conduct market research and data analysis to identify real estate investment opportunities
- Negotiate property acquisitions, build rapport with clients, and facilitate smooth transactions
- Utilize various data management and marketing platforms to streamline operations
- Self-Employed
Manager, Business Development
Eleos Health
04.2024 - 02.2025
- Led sales initiatives, building and nurturing client relationships
- Developed strategies to expand business opportunities and revenue growth (10X)
- Developed strategies for increasing customer retention rates through improved services and products.
- Conducted market research and reported on competitors.
Sales Development Representative
Eleos Health
10.2022 - 04.2024
- Generated leads and executed outreach campaigns to secure new business
- Utilized CRM tools to track customer interactions and optimize sales strategies
Human Resources Specialist
Labcorp
06.2021 - 02.2022
- Served as the primary contact for HR-related inquiries, providing excellent customer service
- Processed I-9 documentation, employment verifications, and payroll inquiries
- Managed employee offboarding processes, including termination paperwork and exit interviews
Human Resources Specialist
United States Postal Service
Greensboro, USA
04.2006 - 10.2020
- Led talent acquisition efforts, including interviewing candidates and processing hiring documentation
- Assisted employees with benefits programs, payroll, and HR-related concerns
- Trained new hires and existing employees in various HR functions
- Managed HR systems, ensuring compliance with federal regulations and agency policies
Education
Sales Development Specialization -
CourseCareers
09.2022
Real Estate Pre-Licensing Certificate -
Go School of Raleigh
11.2020
Graduate of NAPSR Pharmacology/Pharmaceutical Sales Training Program -
University of North Carolina At Greensboro
01.2010
Skills
- Talent Acquisition
- Recruitment
- Employee Relations
- Engagement
- HR Operations
- Compliance
- Sales
- Business Development
- Customer Success
- Relationship Management
- Payroll Administration
- Benefits Administration
- HR Systems
- CRM Software
- Salesforce
- SAP
- LinkedIn Navigator
- Training
- Development
- Market Research
- Negotiation
- Excellent Communication
- Problem-Solving Skills
Affiliations
- Sistas in Sales
- Women in Technology
References
Available upon request.
Timeline
Associate Customer Success Manager
Eleos Health
02.2025 - Current
Manager, Business Development
Eleos Health
04.2024 - 02.2025
Sales Development Representative
Eleos Health
10.2022 - 04.2024
Human Resources Specialist
Labcorp
06.2021 - 02.2022
CEO/Lead Generation & Acquisition Manager
Home Hunterz, LLC
10.2020 - Current
Human Resources Specialist
United States Postal Service
04.2006 - 10.2020
Sales Development Specialization -
CourseCareers
Real Estate Pre-Licensing Certificate -
Go School of Raleigh
Graduate of NAPSR Pharmacology/Pharmaceutical Sales Training Program -
University of North Carolina At Greensboro
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