Makeya Stanley
Sharonville,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Certified Nursing Assistant
The Christ Hospital Health Network
Cincinnati, OH
11.2019 - Current
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
- Maximized patient safety, employed interventions and interacted with patient to increase Maintained best-in-class standards for individualized care in 16-bed unit by continuously checking in with patients and families and quickly providing care and redirect behavior.
Patient Service Representative
PRN Healthcare
Erlanger, KY
06.2015 - 02.2021
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Compiled and reviewed medical charts.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Facilitated communication between patients and various departments and staff.
- Organized patient records and database to facilitate information storage and retrieval.
- Managed over 30 calls per day. Increased sales by 10%
State Tested Nursing Assistant
Providence Pavillion
Covington, KY
08.2013 - 11.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided direct personal patient observation, care and assistance to 13 patients per shift in psych medical facility
Education
High School Diploma -
Newport High School
Newport, KY05.2009
Nurse Aide Certificate - State Tested Nursing Assistant
Gateway Community And Technical College
Covington, KY08.2013
Associate Degree in Nursing - Nursing
Cincinnati State Technical And Community College
Cincinnati, OH08.2023
Skills
- Mental Health Care
- Home Health Care Expertise
- Activities of Daily Living (ADL) Support
- Observation Documentation
- Electronic Recordkeeping
- Vital Signs Collection
- Output Monitoring and Reporting
- Behavior Redirection
- Nursing Care Plans
- Medical Histories and Vital Statistics
- Patient Data Management Systems
- Patient Safety Management
Certification
- STNA - State Tested Nursing Assistant
- Basic Life Support Certified
- First Aid and CPR Certified
Timeline
Patient Care Certified Nursing Assistant
The Christ Hospital Health Network
11.2019 - Current
Patient Service Representative
PRN Healthcare
06.2015 - 02.2021
State Tested Nursing Assistant
Providence Pavillion
08.2013 - 11.2019
High School Diploma -
Newport High School
Nurse Aide Certificate - State Tested Nursing Assistant
Gateway Community And Technical College
Associate Degree in Nursing - Nursing
Cincinnati State Technical And Community College