Makia Brown
Detroit
Summary
Sales Associate role requires effective communication and customer service skills, demonstrated through experience in salon services where client interactions were prioritized. Engaged in ongoing education to remain informed on trends, enhancing ability to meet customer needs. Maintained detailed records for personalized follow-ups, ensuring a tailored approach to client satisfaction. Experience in retail settings included organizing merchandise and assisting customers, showcasing adaptability in various sales environments.
Overview
1
1
year of professional experience
Work History
Beautician
Hollywood Beauty Bar
Southfield
11.2024 - Current
- Designed custom hairstyles according to clients' requests using scissors, razors, combs, brushes, curling irons and blow dryers.
- Engaged in ongoing education opportunities to stay up-to-date on new trends and techniques.
- Educated customers about proper skincare routines for home use between visits.
- Kept detailed records of all services performed for each client in order to provide personalized follow-up appointments.
- Maintained cleanliness of salon equipment and supplies.
- Scheduled appointments for clients over the phone or online booking systems.
- Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
- Developed strong relationships with clients through great customer service skills.
- Ensured customer satisfaction by providing quality services in a timely manner.
Cashier Assistant
Samaritan Health Services
Detroit
06.2024 - 08.2024
- Greeted customers and provided assistance in locating items.
- Prepared food trays for senior residents as well as delivering the food through out the hospital.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Assisted with pricing merchandise for sale in store.
Education
High School Education
University Prep of Science And Math
Detroit, Michigan06-2027
Skills
- Friendly communication
- Inventory management
- Team collaboration
- Customer service
- Sales assistance
Accomplishments
- Honor Roll Awards for 9th and 10th grade year
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Beautician
Hollywood Beauty Bar
11.2024 - Current
Cashier Assistant
Samaritan Health Services
06.2024 - 08.2024
High School Education
University Prep of Science And Math