Hi, I’m
Makia Waldon
Gainesville,FL
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung
Summary
Compassionate, solutions-oriented, who excels at relationship building. Knowledgeable in providing friendly, thorough customer service to members, guests, and fellow professionals. Able to network with public organizations and businesses to create successful partnerships. Adept at handling confidential and sensitive information. Versatile, reliable, and efficient in providing clerical and administrative support Diversified skills include client relations and daily interactions, data entry, information management, and administrative support: excellent verbal and written communication skills. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment, and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
9
years of professional experience
Work History
Campus USA
Real Estate Loan Processor
08.2022 - Current
Job overview
- Reviews residential loan application files to verify that application data is complete and meets credit union standards
- Submit mortgage loan application files for underwriting approval
- Order/prepare required loan closing documents and coordinate closings with title companies.
Campus USA
Records Specialist
02.2020 - 08.2022
Job overview
- Images loan documents, member transactions and other documents
- Assists the records manager in processing incoming legal documents associated with member accounts
- Pulls files and forwards to other departments
- Acts as backup in assisting staff with their needs
- Ensure appropriate switchboard coverage when records manager is out of the office.
Campus USA
Records Clerk
04.2018 - 02.2020
Job overview
- Scanning and indexing documents
- Research and pulls files and forward to other departments
- Provides backup for reception desk
- Shreds all documents correctly.
CVS Pharmacy
Supervisor
12.2015 - 04.2018
Job overview
- Management of store crew by assigning, directing, and following up on all activities
- Plan store crew work schedule to include PTO/leave request
- Daily & monthly financial statements & tracking
- Effective communication with district management & associates
- Assist customers with questions, complaints, or problems
- Maintain customer/patient confidentiality
- Deductive reasoning, analytical & computer skills.
Education
University of Florida, Gainesville, FL
Bachelor of Arts from Education Science Minor in Mass Communications
12.2023
Santa Fe College, Gainesville, FL
Associate of Arts from Journalism
12.2019
F.W. Buchholz High School, Gainesville, FL
High School Diploma
05.2015
Skills
- Strong organizational and time management skills and attention to detail
- Strong customer service orientation
- Ability to work sensitively and effectively with diverse populations
- Ability to work well with other colleagues in a team-based work environment
- Proficiency in Microsoft Office Software
- Capable of operating all types of office equipment including computer, copy machine, fax, and telephone
- Good interpersonal and communication skills (written and oral)
- Self-motivated, multi-task oriented and mature judgment
- Assertive, responsible, and outgoing
- A strong sense of and respect for confidentiality involving fellow employees
- Interpersonal Skills
- Self - Motivated
- Professionalism
- Willingness to learn
- Flexibility to work overtime as needed
- Experience training/Supervising others
- Ability to foster sound relationships with other companies and/or individuals
- Ability to influence and/or sell ideas or services to others
- Loan Processing
- File Management
- Document Review
- Flexibility to work overtime as needed
- Experience training/Supervising others
- Ability to foster sound relationships with other companies and/or individuals
- Ability to influence and/or sell ideas or services to others
- Loan Processing
- File Management
- Document Review
- Critical Thinking
- Customer Interaction
- Processing Procedures
- Income Verification
- Appoint Scheduling
- Flexibility to work overtime as needed
- Experience training/Supervising others
- Ability to foster sound relationships with other companies and/or individuals
- Ability to influence and/or sell ideas or services to others
- Loan Processing
- File Management
- Document Review
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchTimeline
Real Estate Loan Processor
Campus USA
08.2022 - Current
Records Specialist
Campus USA
02.2020 - 08.2022
Records Clerk
Campus USA
04.2018 - 02.2020
Supervisor
CVS Pharmacy
12.2015 - 04.2018
University of Florida
Bachelor of Arts from Education Science Minor in Mass Communications
Santa Fe College
Associate of Arts from Journalism
F.W. Buchholz High School
High School Diploma
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