Makiah Smoot
Centreville,Va
Summary
Hardworking, social team player, aiming to engage with ambitious and like minded members of the workforce. Strong willed and passionate about making a positive impact on the community.
Overview
5
5
years of professional experience
Work History
Sales and Entertainment Associate
Level99
08.2025 - Current
- Managed crowd control to enhance customer satisfaction and ensure venue safety.
- Delivered exceptional customer service to all guests, consistently exceeding expectations.
- Operated point-of-sale systems and managed front desk duties efficiently.
- Diagnosed and resolved technical issues to ensure system functionality.
- Conducted regular cleaning to maintain a safe and welcoming space.
Lead Sales Keyholder
Tobacco Industries
02.2022 - 08.2024
- Assisted guests in selecting products to enhance their shopping experience
- Opened and closed point of sale systems at the beginning and end of each shift.
- Open, close POS responsibilities.
- Oversaw inventory management, including resupplying stock and removing expired products
Server
Red Lobster
Fairfax, VA
06.2021 - 08.2021
- Served food and beverages to guests in a fast-paced environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely order delivery.
Education
Bachelor of Science -
NOVA Community College
09.2026 - 09.2026
Some College - Business Management
Norfolk State University
Norfolk, VaSkills
- Deescalation and rerouting to mutual solutions
- Guest satisfaction
- Attention to detail
- Time management
- Goal oriented
- Outgoing
- Inventory management
- Calendar management
Timeline
Bachelor of Science -
NOVA Community College
09.2026 - 09.2026
Sales and Entertainment Associate
Level99
08.2025 - Current
Lead Sales Keyholder
Tobacco Industries
02.2022 - 08.2024
Server
Red Lobster
06.2021 - 08.2021
Some College - Business Management
Norfolk State University