Makiesse António Kiassungua
New York,United States
Summary
I hold an MBA in Oracle Database Administration and graduated in Computer Science IT Advisor with a passion for innovation, business and leadership I Started IT journey in 2013 and I have been teaching English as second language since 2007 I am currently immersed in a Data Engineer course at the Data Science Academy, where I am honing my skills in data architecture, ETL processes, and big data technologies. With a passion for transforming raw data into actionable insights, I am dedicated to leveraging my knowledge and skills to solve complex data challenges.
Overview
19
19
years of professional experience
Work History
IT Advisor
Prefeitura de São Paulo
São Paulo , Brazil
06.2022 - 10.2024
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Provided technical support for users experiencing hardware or software issues.
- Created user accounts, set up permissions, and monitored system security.
- Installed operating systems, applications, patches, updates. as needed.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Resolved conflicts between different hardware components or software programs.
- Investigated system errors to determine root cause of issue and implement solutions accordingly.
- Developed documentation related to IT policies, processes, standards.
- Trained end users on how to use new systems and technologies effectively.
- Provided guidance on best practices for using technology resources securely.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
English Teacher
Own Account
São Paulo Area , Brazil
02.2007 - 09.2024
- Grammar, conversation, listening, writing, immersion classes for IT professionals and students who wish to make an interchange or immigrate in countries where English is spoken.
Technical Division Director
São Paulo Area , Brazil
12.2017 - 06.2022
- - Information Technology Contract Inspection
- - Responsible for the implementation of the NOC information system - Zabbix
- - Migration and implementation of the Demands and Services Management System
- - Install and configuring software, hardware and networks
- - Monitor system performance and troubleshooting issues
- - Ensure security and efficiency of IT infrastructure
- - Set up accounts and workstations
- - Build an internal Server with technical documentation, manuals and IT policies
- - Implement new projects
Information Technology Analyst
São Paulo e Região , Brasil
07.2015 - 12.2017
- - Responsible for monitoring the execution of IT services, demand manager, supervise the activities of trainees, structured cabling, Mysql Database Administration and SQL Server (Talent Bank)
- - Manage technical calls, process creation and improvements to the flows of calls for installation, changes, inclusion and maintenance of Hardware and software
- - Implementing open source tools such as Zabbix, GLPI, Dspace, OCOMON
Analyst/Developer FullStack
Seviço Funerário do Município de São Paulo (SFMSP)
05.2015 - 12.2015
- Development of software to solve internal demands, focusing on usability and efficiency for the user and transparency for the citizen
- Mapping processes and requirements using BPMN
- Tools and Stack:
- Java EE, JSF, XHTML, HTML5, CSS3, Javascript, Bootstrap, Java hibernate, Ruby on Rails, Github, MySQL, PostgreSQL, SQLite, Eclipse and IntelliJ IDEA, Aptana Studio
Technical Support Analyst
São Paulo e Região , Brasil
06.2013 - 09.2015
- - Telephone service to internal and external customers
- Support users
- Make settings
- Perform initial assistance to collect and record user problems
- Identify, install, configure and make the necessary updates for the proper functioning of the applications and information systems used in the City Hall
- Provide support to users and systems within established assignments
- - Performing monitoring and development of technical areas and support to the service
- - Preventive and corrective maintenance of computers, structured cabling, exchange of supplies and hardware
- Monitoring and execution of demands according to the needs of the client / applicant
- Installation, configuration of software and applications
- Organization of documentation in the network, creation of new procedures, review of processes and outdated procedures
- Backup routines
Professor de Informatica na Optica de Utilizador Pacote (Office)
SEINFORM LTD
Luanda , Angola
02.2006 - 06.2007
Education
Multicloud Specialization - Amazon AWS,Microsoft Azure,Google Cloud GCP,Oracle OCI,Computer Technology/Computer Systems Technology
The Cloud Bootcamp
10.2023
Data Engineer -
Digital Innovation One Inc.
01.2021
Master of Business Administration (MBA) - Oracle Database Administration,Management of Computing and Information Technology
Instituto Brasileiro de Tecnologia Avançada - IBTA
01.2017
Computer Science, Artificial Intelligence (inference engine, facts, rules, knowledge base), Rete's Algorithm and JESS
Universidade Paulista
01.2017
Bachelor's degree - Computer Science
Centro Universitário Adventista de São Paulo
06.2012
Skills
- Data Engineer
- DevOps/SRE
- Database Administrator
- Cloud Computer (AWS, AZURE and GCP)
- Technical Support Analyst/Service Desk
- Agile Methodologies
- Technical issue analysis
- Application support
- Software Implementation
- Software Development
- Application installations
- Linux
Languages
Português (Native or Bilingual), Inglês (Full Professional), English (Native or Bilingual), Francês (Elementary)
Technologies
- I have experience in the following Technologies:
- - Programming Language: Java, Spring (MVC, Boot, Data, Security), JavaScript, Thymeleaf, Python.
- - Data Base: Postgresql, Oracle, Sql server and My Sql
- - Big Data: Hadoop, Spark, Apache Kafka, Apache Airflow, and PostgreSQL.
- - Cloud Computing: AWS, Microsoft Azure, Google Cloud Platform
- Experienced in implementing cloud projects based on real scenarios, including:
- - Migration from on-premises to AWS using EC2, S3, and RDS.
- - Automated E-Commerce System implementation on AWS using Terraform and Ansible.
- - EC2 instances setup with Terraform and AWS Systems Manager configuration using Amazon SNS for automated security agent installation.
- - 100% automated serverless website deployment using Azure DevOps Repos & Pipelines (CI/CD).
- - On-premises infrastructure modernization to Microsoft Azure with Azure Backup implementation.
Technologies of interest
- -Hadoop, Spark, Apache Kafka, Apache Airflow, Python, Java, AWS, Microsoft Azure, Google Cloud, Terraform, Ansible.
- - Development Tools: Eclipse, IntelliJ IDEA, VS Code, Jupyter Notebook
- - Collaboration and Learning: Strong team player with excellent communication skills and a rapid adaptability to new technologies and methodologies.
Visit my portfolio at
- https://www.linkedin.com/in/makiesse-kiassungua/
- GitHub Page Profile: https://github.com/Makcientista
- https://medium.com/@makiesse
Timeline
IT Advisor
Prefeitura de São Paulo
06.2022 - 10.2024
Technical Division Director
12.2017 - 06.2022
Information Technology Analyst
07.2015 - 12.2017
Analyst/Developer FullStack
Seviço Funerário do Município de São Paulo (SFMSP)
05.2015 - 12.2015
Technical Support Analyst
06.2013 - 09.2015
English Teacher
Own Account
02.2007 - 09.2024
Professor de Informatica na Optica de Utilizador Pacote (Office)
SEINFORM LTD
02.2006 - 06.2007
Multicloud Specialization - Amazon AWS,Microsoft Azure,Google Cloud GCP,Oracle OCI,Computer Technology/Computer Systems Technology
The Cloud Bootcamp
Data Engineer -
Digital Innovation One Inc.
Master of Business Administration (MBA) - Oracle Database Administration,Management of Computing and Information Technology
Instituto Brasileiro de Tecnologia Avançada - IBTA
Computer Science, Artificial Intelligence (inference engine, facts, rules, knowledge base), Rete's Algorithm and JESS
Universidade Paulista
Bachelor's degree - Computer Science
Centro Universitário Adventista de São Paulo
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