Makiesse António Kiassungua
New York,United States
Summary
I hold an MBA in Oracle Database Administration and graduated in Computer Science IT Advisor with a passion for innovation, business and leadership I Started IT journey in 2013 and I have been teaching English as second language since 2007 I am currently immersed in a Data Engineer course at the Data Science Academy, where I am honing my skills in data architecture, ETL processes, and big data technologies. With a passion for transforming raw data into actionable insights, I am dedicated to leveraging my knowledge and skills to solve complex data challenges.
Overview
19
19
years of professional experience
Work History
IT Advisor
Prefeitura de São Paulo
São Paulo, Brazil
06.2022 - 10.2024
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Provided technical support for users experiencing hardware or software issues.
- Created user accounts, set up permissions, and monitored system security.
- Installed operating systems, applications, patches, updates. as needed.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Resolved conflicts between different hardware components or software programs.
- Investigated system errors to determine root cause of issue and implement solutions accordingly.
- Developed documentation related to IT policies, processes, standards.
- Trained end users on how to use new systems and technologies effectively.
- Provided guidance on best practices for using technology resources securely.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
English Teacher
Own Account
São Paulo Area, Brazil
02.2007 - 09.2024
- Grammar, conversation, listening, writing, immersion classes for IT professionals and students who wish to make an interchange or immigrate in countries where English is spoken.
Technical Division Director
São Paulo Area, Brazil
12.2017 - 06.2022
- - Information Technology Contract Inspection
- - Responsible for the implementation of the NOC information system - Zabbix
- - Migration and implementation of the Demands and Services Management System
- - Install and configuring software, hardware and networks
- - Monitor system performance and troubleshooting issues
- - Ensure security and efficiency of IT infrastructure
- - Set up accounts and workstations
- - Build an internal Server with technical documentation, manuals and IT policies
- - Implement new projects
Information Technology Analyst
São Paulo e Região, Brasil
07.2015 - 12.2017
- - Responsible for monitoring the execution of IT services, demand manager, supervise the activities of trainees, structured cabling, Mysql Database Administration and SQL Server (Talent Bank)
- - Manage technical calls, process creation and improvements to the flows of calls for installation, changes, inclusion and maintenance of Hardware and software
- - Implementing open source tools such as Zabbix, GLPI, Dspace, OCOMON
Analyst/Developer FullStack
Seviço Funerário do Município de São Paulo (SFMSP)
05.2015 - 12.2015
- Development of software to solve internal demands, focusing on usability and efficiency for the user and transparency for the citizen
- Mapping processes and requirements using BPMN
- Tools and Stack:
- Java EE, JSF, XHTML, HTML5, CSS3, Javascript, Bootstrap, Java hibernate, Ruby on Rails, Github, MySQL, PostgreSQL, SQLite, Eclipse and IntelliJ IDEA, Aptana Studio
Technical Support Analyst
São Paulo e Região, Brasil
06.2013 - 09.2015
- - Telephone service to internal and external customers
- Support users
- Make settings
- Perform initial assistance to collect and record user problems
- Identify, install, configure and make the necessary updates for the proper functioning of the applications and information systems used in the City Hall
- Provide support to users and systems within established assignments
- - Performing monitoring and development of technical areas and support to the service
- - Preventive and corrective maintenance of computers, structured cabling, exchange of supplies and hardware
- Monitoring and execution of demands according to the needs of the client / applicant
- Installation, configuration of software and applications
- Organization of documentation in the network, creation of new procedures, review of processes and outdated procedures
- Backup routines
Professor de Informatica na Optica de Utilizador Pacote (Office)
SEINFORM LTD
Luanda, Angola
02.2006 - 06.2007
Education
Multicloud Specialization - Amazon AWS,Microsoft Azure,Google Cloud GCP,Oracle OCI,Computer Technology/Computer Systems Technology
The Cloud Bootcamp
10.2023
Data Engineer -
Digital Innovation One Inc.
01.2021
Master of Business Administration (MBA) - Oracle Database Administration,Management of Computing and Information Technology
Instituto Brasileiro de Tecnologia Avançada - IBTA
01.2017
Computer Science, Artificial Intelligence (inference engine, facts, rules, knowledge base), Rete's Algorithm and JESS
Universidade Paulista
01.2017
Bachelor's degree - Computer Science
Centro Universitário Adventista de São Paulo
06.2012
Skills
- Data Engineer
- DevOps/SRE
- Database Administrator
- Cloud Computer (AWS, AZURE and GCP)
- Technical Support Analyst/Service Desk
- Agile Methodologies
- Technical issue analysis
- Application support
- Software Implementation
- Software Development
- Application installations
- Linux
Languages
Português (Native or Bilingual), Inglês (Full Professional), English (Native or Bilingual), Francês (Elementary)
Technologies
- I have experience in the following Technologies:
- - Programming Language: Java, Spring (MVC, Boot, Data, Security), JavaScript, Thymeleaf, Python.
- - Data Base: Postgresql, Oracle, Sql server and My Sql
- - Big Data: Hadoop, Spark, Apache Kafka, Apache Airflow, and PostgreSQL.
- - Cloud Computing: AWS, Microsoft Azure, Google Cloud Platform
- Experienced in implementing cloud projects based on real scenarios, including:
- - Migration from on-premises to AWS using EC2, S3, and RDS.
- - Automated E-Commerce System implementation on AWS using Terraform and Ansible.
- - EC2 instances setup with Terraform and AWS Systems Manager configuration using Amazon SNS for automated security agent installation.
- - 100% automated serverless website deployment using Azure DevOps Repos & Pipelines (CI/CD).
- - On-premises infrastructure modernization to Microsoft Azure with Azure Backup implementation.
Technologies of interest
- -Hadoop, Spark, Apache Kafka, Apache Airflow, Python, Java, AWS, Microsoft Azure, Google Cloud, Terraform, Ansible.
- - Development Tools: Eclipse, IntelliJ IDEA, VS Code, Jupyter Notebook
- - Collaboration and Learning: Strong team player with excellent communication skills and a rapid adaptability to new technologies and methodologies.
Visit my portfolio at
- https://www.linkedin.com/in/makiesse-kiassungua/
- GitHub Page Profile: https://github.com/Makcientista
- https://medium.com/@makiesse
Timeline
IT Advisor
Prefeitura de São Paulo
06.2022 - 10.2024
Technical Division Director
12.2017 - 06.2022
Information Technology Analyst
07.2015 - 12.2017
Analyst/Developer FullStack
Seviço Funerário do Município de São Paulo (SFMSP)
05.2015 - 12.2015
Technical Support Analyst
06.2013 - 09.2015
English Teacher
Own Account
02.2007 - 09.2024
Professor de Informatica na Optica de Utilizador Pacote (Office)
SEINFORM LTD
02.2006 - 06.2007
Multicloud Specialization - Amazon AWS,Microsoft Azure,Google Cloud GCP,Oracle OCI,Computer Technology/Computer Systems Technology
The Cloud Bootcamp
Data Engineer -
Digital Innovation One Inc.
Master of Business Administration (MBA) - Oracle Database Administration,Management of Computing and Information Technology
Instituto Brasileiro de Tecnologia Avançada - IBTA
Computer Science, Artificial Intelligence (inference engine, facts, rules, knowledge base), Rete's Algorithm and JESS
Universidade Paulista
Bachelor's degree - Computer Science
Centro Universitário Adventista de São Paulo
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