Kaitlyn Miller
New York,United States
Summary
Fashion Business Management student at the Fashion Institute of Technology with experience in both retail and hospitality. Skilled in customer service, sales, and visual merchandising, with a strong ability to adapt in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Only Hearts
03.2025 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in maintaining a visually appealing store environment, optimizing merchandise displays for increased customer engagement.
Waitress
PB Brasserie Steakhouse
01.2025 - 04.2025
- Provided attentive, high-level service in a fine dining setting, making sure guests had a smooth and memorable experience.
- Helped boost sales by recommending specials, pairing wines, and upselling add-ons.
- Balanced multiple tables at once while staying calm, friendly, and detail-oriented during packed dinner shifts.
Sales Associate
J.Crew
09.2024 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Waitress
Roosters
06.2022 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress/Prep Cook
Giovanni's Pizza
09.2021 - 05.2022
- Delivered food and beverages efficiently while ensuring customer satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Ice Cream Server/Team Member
Whit's Frozen Custard
06.2021 - 09.2021
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
New York, NY05.2028
High School Diploma -
Waverly High School
Waverly, OH05.2024
Skills
- Strong multitasking
- Customer Service
- Team Collaboration
- Hospitality service expertise
Timeline
Sales Associate
Only Hearts
03.2025 - Current
Waitress
PB Brasserie Steakhouse
01.2025 - 04.2025
Sales Associate
J.Crew
09.2024 - 04.2025
Waitress
Roosters
06.2022 - 08.2024
Waitress/Prep Cook
Giovanni's Pizza
09.2021 - 05.2022
Ice Cream Server/Team Member
Whit's Frozen Custard
06.2021 - 09.2021
High School Diploma -
Waverly High School
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
Similar Profiles
Delite DeBoltDelite DeBolt
Specialty Food Business Owner at DeKing of Hearts Fresh Hearts of Palm CoSpecialty Food Business Owner at DeKing of Hearts Fresh Hearts of Palm Co
Kulvinder SinghKulvinder Singh
CDL Truck Driver: Manual Transmission at Two Small Men With Big HeartsCDL Truck Driver: Manual Transmission at Two Small Men With Big Hearts
Veronica GlennVeronica Glenn
Elderly Caregiver at Enchanted Hearts Home Health CareElderly Caregiver at Enchanted Hearts Home Health Care
Maja KovacevicMaja Kovacevic
STEAM TEACHER at Pre-K Center Garden of Learning and DiscoverySTEAM TEACHER at Pre-K Center Garden of Learning and Discovery
Deleen P. CarrDeleen P. Carr
Speech-Language Pathologist at New York City Department of Education-District 75Speech-Language Pathologist at New York City Department of Education-District 75