Makiley Mezera
Hollister,CA
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Friendly Announcer for 2 years of conveying information properly. Knowledgeable resource with an energetic attitude and a commitment to hard work. Patient and safety-oriented Horse Riding Instructor with 15 years of experience riding horses of all sizes and temperaments and supporting trainees at various stages of riding education. Experienced horse caretaker and teacher of daily best practices for equine health.Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
6
6
years of professional experience
Work History
Team Member
Tractor Supply Company
Chico, California
2024.03 - Current
- Rotated through series of different stations based on team needs.
- Maintained a clean and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
- Participated in team meetings to discuss strategies for improvement.
- Identified needs of customers promptly and efficiently.
- Provided customer service support to ensure satisfaction.
- Trained new team members using approved training materials and information.
- Operated cash registers to process payments from customers.
Announcer
RW Productions
2022.05 - 2023.07
- Spoke enthusiastically regarding current music and performers.
- Announcements into microphone and enter times in computer.
- Stayed up-to-date on computer data during events.
- Maintained money income and payout.
Office Clerk
San Benito Tire
2021.04 - 2023.07
- Interacted with customers by phone and in-person to provide information.
- Provided clerical support to company employees by copying and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Completed account receivable payments and credit card deposits.
- Handled incoming business and client requests for information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Input data into spreadsheets and databases.
Horse Trainer/Horse Riding Instructor
Stacey Brooks
2019.06 - 2023.07
- Taught proper communication and riding commands for optimal control and safety around horses.
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Cleaned and maintained facility with 14 horses and adhered to veterinary visit schedule, feeding routines and cleaning practices.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Met needs of different students by adapting teaching materials and methods.
Education
High School Diploma -
San Benito High School
Hollister, CA06.2023
Skills
- Customer service
- Time Tracking
- Telephone Reception
- Staff Management
- Office Management
- Payroll and Accounts Payable Receivable
- Inventory Management
- Recordkeeping and File Management
- Scheduling
- Bookkeeping
- Riding Instruction
- Horsemanship
Timeline
Team Member
Tractor Supply Company
2024.03 - Current
Announcer
RW Productions
2022.05 - 2023.07
Office Clerk
San Benito Tire
2021.04 - 2023.07
Horse Trainer/Horse Riding Instructor
Stacey Brooks
2019.06 - 2023.07
High School Diploma -
San Benito High School