Makinzey Bessix
Baker,LA
Summary
Customer-focused professional with a solid foundation in customer service roles, recognized for delivering exceptional client support and fostering high levels of satisfaction and loyalty. Core competencies include outstanding communication, adept problem-solving abilities, and effective multitasking. Demonstrated success in enhancing operational processes to elevate the overall customer experience. Career aspirations center on leveraging these skills to drive continued improvements in client relations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Loan Processor
American Cash Advance Inc.
Baker, LA
11.2024 - Current
- Analyzed loan applications and supporting documents to determine eligibility for approval.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Assisted borrowers with questions regarding their loans after closing.
- Reviewed financial details to correct errors in interest rates, closing costs, and payment terms.
Teacher
Mays' Miracle childcare LLC
Baker, LA
09.2023 - 02.2025
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Conducted observations and assessments of children's progress and reported findings to parents and guardians.
- Developed lesson plans based on the needs of each student while adhering to state curriculum standards.
- Engaged with children on individual basis to build positive, trusting relationships.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Supervised outdoor activities such as sports, playground games and field trips.
Janitor
Tier One Property Services
Baton Rouge, LA
03.2024 - 08.2024
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Followed safety processes for all manual and electric cleaning equipment.
- Inspect buildings for safety hazards before beginning work assignments.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
Education
Medical Assistant - Medical Assistant
Delta Community College
Baton Rouge, LA10-2024
Skills
- Clinical procedures
- Medical terminology
- Patient care
- Customer service
- Data entry
- Time management
- Effective communication
- Team collaboration
- Problem solving
- Leadership
- Microsoft office
- Relationship building
- Customer relations
- Calm under pressure
Certification
- CPR CERTIFIED
- BLS TRAINING
Timeline
Loan Processor
American Cash Advance Inc.
11.2024 - Current
Janitor
Tier One Property Services
03.2024 - 08.2024
Teacher
Mays' Miracle childcare LLC
09.2023 - 02.2025
Medical Assistant - Medical Assistant
Delta Community College
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