Patrick O'Shea
North Olmsted,OH
Summary
Award-winning Registered Nurse and experienced Loan Processor with a strong dedication to service excellence and regulatory compliance. At Mercy Health Hospital, led teams to drive successful patient outcomes. Proficient in Point and Encompass, with a proven track record in analytical finance skills and compassionate care. Recognized for training staff and enhancing process efficiency.
Overview
32
32
years of professional experience
Work History
Loan Processor
Tidewater Mortgage Services
09.2022 - 07.2025
- Provided quick turnaround times to maintain fast-past schedule.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
Registered Nurse, Medical-Surgical Unit
Mercy Health Hospital
12.2014 - 06.2022
- Was awarded the Prestigious DAISY AWARD for my nursing care in 2019
- Advocated for and strived to protect health, safety, and rights of patient.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Administered medications and treatment to patients and monitored responses.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed caseload of several patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Monitored patient vital signs to perform thorough condition assessments.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Trained several of the new nurses over the course of my employment
Loan Processor
Brightgreen Home Loans
06.2004 - 11.2014
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Assisted customers with completing loan applications and other paperwork.
- Processed loan applications and monitored progress from start to finish.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
Cook
Voltaco's Italian Food
06.1995 - 09.2004
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed opening and closing shift kitchen tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Lifeguard
Gillians Water Wonderland
06.1993 - 09.1997
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Entered water immediately to pull struggling swimmers to safety.
Education
Bachelor of Science - Biology
The Ohio State University
Columbus, OHAssociate of Science - Nursing
Lorain County Community College
Elyria, OHSkills
- Professional legal correspondence skills
- Production team management
- Proficient in Point and Encompass
- Analytical skills in finance
- Service excellence
- Process documentation
- Regulatory compliance
- File management
- Loan closing
- Employment verification
- Loan application review
- Document management
- Property inspection requirements
- Escrow account management
- Dedicated work ethic
- Regulatory compliance
- Intravenous therapy
- Healthcare ethics
- Clinical judgment
- Vital signs monitoring
- Compassionate care
- Decision-making
- Medical equipment operation
- Time management abilities
- Clear patient communication
- Strong clinical judgment
- Analytical skills
- Direct patient care
- Student precepting
- Training staff
- Multitasking Abilities
- Recipe-based cooking
- Ingredients measuring
- Contamination prevention
- Grilling
- Dish preparation
- Frying
- Sauteing
DAISY Award
This is an award based off of direct patient care, and awarded based on direct patient feedback. This was one of the proudest moments of my life.
Timeline
Loan Processor
Tidewater Mortgage Services
09.2022 - 07.2025
Registered Nurse, Medical-Surgical Unit
Mercy Health Hospital
12.2014 - 06.2022
Loan Processor
Brightgreen Home Loans
06.2004 - 11.2014
Cook
Voltaco's Italian Food
06.1995 - 09.2004
Lifeguard
Gillians Water Wonderland
06.1993 - 09.1997
Bachelor of Science - Biology
The Ohio State University
Associate of Science - Nursing
Lorain County Community College
Similar Profiles
E. Peyton Von HirschE. Peyton Von Hirsch
Sr. Loan Officer at Tidewater Mortgage Services, Inc.Sr. Loan Officer at Tidewater Mortgage Services, Inc.
Courtney SmithCourtney Smith
Mortgage Loan Officer Assistant at Tidewater Mortgage Services, IncMortgage Loan Officer Assistant at Tidewater Mortgage Services, Inc
Donna HeinrichDonna Heinrich
Area Mgr./Preferred Lender Chesapeake Homes Bldr. at Tidewater Mortgage Services, Inc.Area Mgr./Preferred Lender Chesapeake Homes Bldr. at Tidewater Mortgage Services, Inc.
Jacob HostlerJacob Hostler
Field Service Technician at American CalibrationField Service Technician at American Calibration
Adrian EricksonAdrian Erickson
Lead Kitchen Supervisor at Salty MarysLead Kitchen Supervisor at Salty Marys