Ellie Little
2705 L ST Vancouver
Summary
Personal Summary:
Dedicated and detail-oriented professional with experience in loan processing, customer service, and administrative support. Proven ability to verify sensitive data, streamline documentation, and assist clients with financial transactions. Currently enhancing skills through coursework in Accounting and Business Communication.
Overview
6
6
years of professional experience
Work History
Loan Processor
Imagination Age Mortgage
07.2024 - Current
- Manage client loan files, ensure all documents are submitted accurately and on time, and communicate with underwriting staff to streamline approvals.
Administrative Assistant
District Design Build, Llc
11.2022 - Current
- Handle billing, create and track invoices, and manage all material orders to ensure timely project support.
Caregiver and Personal Assistant
Holly Poupre
08.2019 - 10.2021
- Coordinated appointments and personal tasks for a household; handled communications and scheduling with efficiency.
Education
Associate of Science - Accounting
Clark College
Vancouver, WA06-2027
Skills
- Reviewed client loan files for accuracy and completeness to support timely approvals
- Verified essential documentation to meet underwriting and compliance standards
- Assisted clients in understanding and completing complex loan forms and requirements
- Collaborated with underwriters to streamline the loan approval process
- Managed executive calendars, scheduled appointments, and coordinated client meetings
- Created professional reports, meeting agendas, and correspondence with strong attention to detail
- Maintained organized client records and ensured seamless communication across internal teams
- Delivered responsive, empathetic support through in-person, phone, and email interactions
- Resolved client issues promptly while preserving a high level of customer satisfaction
- Gathered and applied customer feedback to enhance service quality and operational efficiency
References
References available upon request.
Name & Contact
Timeline
Loan Processor
Imagination Age Mortgage
07.2024 - Current
Administrative Assistant
District Design Build, Llc
11.2022 - Current
Caregiver and Personal Assistant
Holly Poupre
08.2019 - 10.2021
Associate of Science - Accounting
Clark College
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