Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Makita Harrell

Miami,FL

Summary

Dynamic Food Service Manager with a proven track record at Dade County Public Schools, excelling in customer service and staff leadership. Expert in menu development and cost control, successfully enhancing dining experiences while ensuring compliance with health standards. Recognized for training staff and implementing efficient food storage practices to optimize operations.

Experienced with overseeing food service operations to maintain quality and efficiency. Utilizes team leadership and problem-solving skills to ensure smooth service. Track record of enhancing customer satisfaction through consistent service improvements.

Professional with strong background in food service management. Skilled in optimizing operations, enhancing customer satisfaction, and maintaining high standards of quality and safety. Strong focus on team collaboration and adaptability to changing needs. Proven ability to lead teams, manage inventory, and ensure efficient service delivery. Reliable and results-driven with passion for achieving organizational goals.

Committed and hardworking Food Service Manager with 14 years of experience directing Dade County Schools food service. Well-rounded leader with talent for supervising employees . Swift problem solver with quick and effective solutions to wide array of issues.

Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Food Service Manager

Dade County Public Schools
03.2011 - Current
  • Assisted in managing daily food service operations, ensuring compliance with health and safety standards.
  • Supported inventory management by tracking stock levels and coordinating orders with suppliers.
  • Learned to operate kitchen equipment efficiently while maintaining cleanliness and organization.
  • Collaborated with team members to deliver high-quality customer service during peak hours.
  • Participated in training sessions to develop knowledge of food handling procedures and safety regulations.
  • Helped implement menu changes based on seasonal availability and customer preferences.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Adapted quickly to new tasks within fast-paced environment, demonstrating flexibility and commitment to team goals.
  • Engaged with customers to gather feedback, enhancing overall dining experience satisfaction.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Education

High School Diploma -

Miami Jackson Senior High School
Miami, FL
06-2001

Skills

  • Customer service
  • Food storage
  • Staff supervision
  • Staff leadership
  • Portion control
  • Cross-training staff
  • Food presentation
  • Hiring procedures
  • Quality control
  • Menu development
  • Cost control
  • Allergy awareness
  • Ordering supplies

Accomplishments

  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified
  • Training


Languages

English

Timeline

Food Service Manager

Dade County Public Schools
03.2011 - Current

High School Diploma -

Miami Jackson Senior High School

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