Makiya Murray
New Brighton,PA
Summary
Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis.
Overview
6
6
years of professional experience
Work History
Sales Clerk
Fine Wine & Good Spirits
Beaver Falls, Pennsylvania
10.2025 - Current
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Assisted customers in selecting wines and spirits for various occasions.
- Provided information on product features and promotions to enhance sales.
- Handled customer inquiries and resolved issues promptly and courteously.
- Operated cash register and processed customer transactions efficiently.
- Processed payments and bagged items for customer check out.
- Maintained organized displays to showcase products effectively.
- Ensured cleanliness and safety standards in the store environment.
Server
Primanti Brothers
Monaca, Pennsylvania
03.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and efficiently from customers at the table.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Texas Roadhouse
Monaca, Pennsylvania
04.2020 - 08.2023
- Provided excellent customer service in a fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Took orders accurately and efficiently from customers at the table.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu items and service protocols.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed payments and balanced cash register at the end of each shift.
Education
Blackhawk High School
Beaver Falls, PennsylvaniaSkills
- Point of sale operation
- Cash handling
- Sales transaction processing
- Customer service
- Product knowledge
- Suggestive selling
- Sales expertise
- Retail operations support
- Order processing
- Inventory management
- Issue resolution
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Organization
- Adaptability
- Organization
- Sales transaction processing
Timeline
Sales Clerk
Fine Wine & Good Spirits
10.2025 - Current
Server
Primanti Brothers
03.2024 - Current
Server
Texas Roadhouse
04.2020 - 08.2023
Blackhawk High School