Summary
Overview
Work History
Education
Skills
Timeline
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Makiyah Bolden

Student
Memphis,TN

Summary

Dynamic Front of House Team Member at Chick-fil-A, recognized for fostering a welcoming environment and enhancing guest relations. Expert in training staff and maintaining cleanliness standards, I effectively handled customer inquiries and complaints, ensuring satisfaction and loyalty. Proven ability to adapt to menu changes while delivering prompt service and support to team collaboration.

Overview

2
2
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
06.2023 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Monitored dining area to anticipate guest needs, offering prompt service and attention.
  • Adapted quickly to menu changes, effectively communicating updates to guests.
  • Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
  • Developed rapport with regular guests, encouraging repeat business and loyalty.

Education

High School Diploma -

WhiteStation High School
Memphis, United States
05.2001 -

Skills

Cleanliness

Timeline

Front of House Team Member

Chick-fil-A
06.2023 - Current

High School Diploma -

WhiteStation High School
05.2001 -

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