Makiyah Ellis Bey
East Orange,NJ
Summary
Dynamic and dedicated Cashier with proven expertise at Shoprite & Against All Odds, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing shopping experiences, while maintaining high standards of cleanliness. A reliable team player with exceptional time management skills, committed to achieving sales targets and fostering a positive store environment.
Overview
4
4
years of professional experience
Work History
Cashier/ Sales Associate
Against All Odds
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Enhanced shopping experience, provided product information and location assistance.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Cashier
Shoprite of East Orange
01.2022 - 08.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor - Psychology
William Paterson University of New Jersey
Wayne, NJSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- Product knowledge
- Complex Problem-solving
- Staff training
- Inventory management
- Decision making aptitude
Timeline
Cashier/ Sales Associate
Against All Odds
01.2025 - Current
Cashier
Shoprite of East Orange
01.2022 - 08.2025
Bachelor - Psychology
William Paterson University of New Jersey
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