Summary
Overview
Work History
Education
Skills
Timeline
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Nyla Lawrence

Nashville,TN

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Footlocker, Portillos, and Chicago Park District. Demonstrates exceptional work ethic and empathy, excelling in fast-paced environments. Skilled in multitasking and maintaining high accuracy in transactions, significantly improving team efficiency and customer experience.

Overview

3
3
years of professional experience

Work History

Cashier/ Sales Associate

Footlocker
02.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

Portillos
09.2023 - 01.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Recreation Leader

Chicago Park District
06.2022 - 08.2023

Working with kids and providing joy to the kids

Education

Bachelor Of Nursing - Nursing

Tennessee State University
Nashville, TN
05.2028

High School Diploma -

CICS LONGWOOD
Chicago, IL
06.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier/ Sales Associate

Footlocker
02.2024 - 01.2025

Crew Member

Portillos
09.2023 - 01.2024

Recreation Leader

Chicago Park District
06.2022 - 08.2023

Bachelor Of Nursing - Nursing

Tennessee State University

High School Diploma -

CICS LONGWOOD
Nyla Lawrence